Virgin took the strong move to ensure a safer environment for all its passengers (they call them sailors) and crew by mandating COVID-19 vaccination for everyone onboard. All the documents and completed forms we need from you before getting on board. Newsletter; Write a Review; Boards; . We'll run a soft credit check to find special offers, but it wont affect your credit score. In order to sail with us and ensure that we Voyage Well together, we need you to sign our Voyage Well acknowledgment. Click on your cruise lines name below to find out more. 4. The line has also made allowances for anyone who tests positive for COVID-19, has a member of their party test positive or who has been deemed a close contact within 14 days of sailing. Are you booked on an upcoming cruise but worried a case of COVID-19 could derail your plans? Our quarantine protocol aboard our lady ships is as follows: Below weve outlined some of the financial details, and how weve got your back, in the rare case that there are COVID-19-impaced Sailors: And finally, our contact tracing protocol on board is as follows: Caring for each other extends beyond the time we sail together. Complete the Voyage Well acknowledgement in our Sailor App, 5. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. We urge you to read them, as youre agreeing to be bound by them when you book a cruise with Virgin Voyages (a Voyage). Our Voyages are adult-only, so Guests must be at least 18 years old to sail with us. Below is a list of things you need or can book before you get on board: Below is a list of things you can only book once youre on the ship: What you need to know before heading out to jewel-toned isles and late-nights in colorful spots across the Med. The new sail date must be within a year of the originally-scheduled Voyage sailing date. Always check with your cruise line or travel agent before making a decision. After the 7-day grace period, the deposit is 100% non-refundable. Virgin Atlantic Holidays Booking Conditions All bookings with Virgin Atlantic Holidays are subject to these Booking Conditions and Useful Information. Related: Take a look at Carnivals Mardi Gras (yes, the one with the roller coaster). Per Guest taxes and fees will be collected or refunded to the original credit card(s) on file if the taxes and fees on the new sailing date differ from the original. Please view our advertising policy page for more information. They will receive 100% of the cruise fare paid in the form of FCC. But you do have the option to transfer, sell, or otherwise have someone go in your place up to 48 hours before your Voyage. Refer to your specific ticket, provided at the time of booking. Here youll find everything you need to know so you can book and sail with confidence. Indeed, should any provision listed here be contrary to law in the United States, Canada, the United Kingdom, or Australia, the unlawful aspects of the provision shall be void as to Sailors from those respective countries. Credits must be used to book a voyage that departs on or before Sept. 30, 2022. Our Ship Crew will work with you and local authorities to agree on a time you can safely disembark from the ship at the end of the voyage. And theres no communal food sharing food is only prepared when its ordered and delivered directly to you, When using our delivery food service on board, ShipEats, we have contactless drop-off and pick up, Leveraging our already-digital onboard experience to limit contact; The Band (for contactless payment), Service Chat (for assistance digitally), and our Virtual Queues (for getting in lines for onboard experiences without actually getting in physical lines). Celebrity cruisers who booked by March 31, 2022, for sailing dates through Sept. 30, 2022, can cancel as little as 48 hours before sailing for a full refund. Sailors will be departing, and arriving back home, from our very own, gorgeous Terminal V located at 718 N Cruise Blvd, Miami, FL 33132. For the safety and security of Guests, we use closed circuit television (CCTV) or other surveillance means onboard the ship. Upon arrival, all Sailors are required to fill out a health declaration (aka the health check form). There are even more places your Platinum Card can get you complimentary entry and exclusive perks. Cunards policy is somewhat convoluted in that it offers a percentage refund based on not only the amount of time that remains between cancellation and the sailing date but also the length of the sailing. Flights and transfers are not included. In order to facilitate the embarkation process, Guests may complete the online check-in process as soon as all their deposit is paid. Booking a Voyage on one of our ships constitutes acceptance of the items listed above (but as for the Ticket Agreement, only the one applicable to you), which include these Additional Terms and Conditions. Travel news and alerts. Back to My booking . alcohol and specialty drinks, Via the Sailor App, Sailors will be asked to turn on Bluetooth once on board doing so allows us to access the ability to contract trace while aboard the ship, All Sailors who have been in the proximity of a positive test will be notified either on board or once back home depending upon when the positive test on board was discovered, Sailors who may have come into contact with another Sailor with a positive test while on board will be sent to their cabin and a health officer will visit, If their COVID-19 test is positive, those Sailors will be asked to quarantine in a designated cabin, The quarantine measures detailed above will then apply to the impacted Sailor(s), Our Medical Care Crew on board will coordinate with our Terminal Crew to arrange the safe disembarkation of COVID positive Sailors, so that theyll be isolated from the standard disembarkation flow/pathway of the rest of the Sailors, After identification, passengers intend to travel commercially, domestically or internationally, despite being advised of the need for continued isolation or quarantine; or, After identification as a case or close contact, Sailors are non-adherent to public health interventions and are at risk for commercial travel, despite the need for continued isolation or quarantine, Aiming to set up a post-voyage notification process through which Sailors and Crew can inform us if becoming unwell within 14 days of leaving the ship (the COVID-19 incubation period), Contacting Sailors and/or Crew who may have come in close contact with anyone who became unwell, so you can arrange any necessary follow-ups or care, In keeping in line with the rest of the travel industry, we have removed all vaccine and testing requirements, Should a Sailor exhibit signs or symptoms of an illness during check-in (or during their voyage), Virgin Voyages reserves the right to test that Sailor and their traveling companion(s) for COVID-19 at the terminal (or on board), and will cover the testing fees, Regardless of vaccination status, if you exhibit symptoms during embarkation, we may test you for COVID-19. Find out how here. Were so excited to have you on board our gorgeous lady ships. Interesting things youll only find on Majestic Princess, A look inside Regents most expensive cruise ship, Vaccinated vs. unvaccinated experiences on a Royal Caribbean sailing, Heres what to consider if youre thinking about booking future travel now, First impressions of Virgin Voyages Scarlet Lady from an expert cruiser, The 5 most desirable cabin locations on any cruise ship, The 8 worst cabin locations on any cruise ship, A quick guide to the most popular cruise lines, 21 tips and tricks that will make your cruise go smoothly, 12 best cruises for people who never want to grow up, Do Not Sell or Share My Personal Information. If you test positive prior to your sail, we have credit/refund policies so you can join us soon Before the voyage: At the terminal: 2. No change fees will be charged for Voyage date or cabin changes. If you test positive for COVID-19 within 10 days of your sailing date or have been a close contact of someone who tests positive, you are entitled to FCC in the amount of 100% of the cruise fare paid. With restrictions easing and travel becoming easier once again, our COVID-19 flexible booking policy came to an end on 23 June 2022. Learn more. Related: Heres a first look at Celebritys new Celebrity Apex. We will seek your express consent before doing so. Welcome to help centre. Check you've typed your email address correctly. That's exactly the case with the Amex Platinum card. Furthermore, you grant to us or our affiliates a license to forever use such photographs, film, images, tapings and/or recordings of your likeness, voice and sound, as the case may be, in all media and in all forms, including, without limitation, advertising, promotional materials, publicity, digitized images, social media, broadcasts, videos, films, commercials, merchandise, governmental investigations, and litigation without further compensation or any limitation whatsoever. Bookings can be held for 24 hours without deposit up to 45 days prior to the sail date. - Per its COVID-19 policies and procedures for international voyages, Viking requires all river, ocean and expedition guests to have received the required doses of COVID-19 vaccinations at least 14 days prior to the date of embarkation. Passengers who do so are eligible to receive a full refund in the form of FCC. Because of security regulations, Guests may not be allowed to enter the terminal prior to the scheduled embarkation time and may want to avoid waiting in potentially inclement weather as the waiting area outside and inside the terminal may be limited. Sir Richard Branson's . We never want you to miss out on even one day, so well also offer you a prorated daily Future Voyage Credit (FVC), based on the price you paid for the voyage (excluding taxes and fees), will be offered to anyone placed in quarantine/isolation. Head over to our Sailor App to sign the acknowledge form. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. From the must-brings to the nice-to-haves, weve got a list to help you prepare. From extensive cleaning measures, to a first-to-sea, high-tech air filtration system, plus a fully vaccinated and boosted Crew our top priority is creating the safest environment possible so you can focus on soaking up your vacation. Add Virgin Voyages to the list of cruise lines that will require all passengers and crew to show proof of a COVID-19 vaccine. Under that policy, cruisers will forfeit anywhere from 15% to 100% of the amount they've paid, based on when they cancel and how long their sailing is. We ask that all Guests complete the online check-in as soon as possible. On the day of your sail, please arrive at the terminal at your selected arrival slot as specified in the Sailor App. Virgin Voyages similarly reserves the right to refuse or revoke passage to anyone who has failed to notify it of their specific needs with regard to accommodation; seating or services required from it or the terminal operator; their need to bring medical equipment; their need to bring a service animal on board the ship; or of any other known disabilities that require special assistance, special services, or privileges; who in the Carriers and/or Masters opinion is unfit or unable to travel; or anyone whose condition may constitute a danger to themselves or others onboard on the grounds of safety. Disney allows passengers who test positive for COVID-19, who have symptoms of COVID-19 or who have had a known exposure to someone with COVID-19 in the past 14 days to request either a full refund to their original form of payment or a credit to be applied toward a future Disney Cruise Line sailing. Find out how here. Virgin Voyages cannot accept Guests who will have entered their 24th week of pregnancy by the beginning of, or at any time during, the voyage. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Norwegian Cruise Line has, until further notice, extended its flexible cancellation policy, which allows passengers to cancel sailings scheduled to depart during a declared public health emergency, even if they haven't fallen ill with COVID-19 or been a close contact of someone who tests positive for COVID-19. Beyond that, there are no other COVID-specific refund policies. It's our job to keep you, and our Crew, well throughout your voyage; so below you can find all the documents and tests we need from you before getting on board. Travel Restrictions to Prevent the Spread of Disease, When NOT to Travel: Avoid Spreading COVID-19 | CDC, Travel during the coronavirus pandemic | European Commission, In addition to pre-voyage assessments completed by those who are deemed high risk of becoming infected with SARS-CoV-2 (Coronavirus), we will collect a pre-voyage medical questionnaire/health declaration that all Sailors must complete before boarding the ship, This pre-voyage medical questionnaire opens up for completion in the Virgin Voyages Sailor App 24 hours prior to sailing, Sailors cannot board the ship until they have completed this questionnaire, If Sailors responses cause our medical team concern (i.e. Executives hint at an answer. Ultimately, the type of refund youll receive depends on the specific policies for your cruise line, how close you are to the sailing date, whether or not youve made your final payment and whether or not you actually have COVID-19. Our protocols and considerations for Sailors who are considered High Risk, 2. The high annual fee is only worth it if youre taking full advantage of the cards benefits. In addition, there are other terms and conditions that apply (hey, its a complex operation to havean amazing adventure with 2,700 Guests!) Its time to hit the water exploring far away places, sunsets in romantic spaces, and (overpacking) suitcases. Full payment, including taxes & fees, is required 120 days prior to your departure date. We further reserve the right to correct or change these Additional Terms & Conditions, the Ticket Agreements, or website, with or without notice. The safety and security of our Guests and vessel are paramount. But lets get down to the details of exactly what that will look like: Below you can find a detailed list of everything were doing to keep it clean and ship shape by: From keeping the ship fresh with optimal air flow to high-tech purification systems, were keeping it all flowing by: Our Crew members receive regular tests and health checks. Thats especially true if your sailing is several months away. Conversely, It may be your Voyage sail date if that is the only thing you booked with us. Anyone in those situations is eligible to receive a refund or FCC. Cruisers booked on Windstar voyages departing through June 30, 2022, can cancel as late as 48 hours before their scheduled embarkation day. Virgin Voyages is the latest line to require that all passengers and crew receive the COVID-19 vaccine before boarding, ahead of plans to set sail at an undetermined date. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. has spent more than a decade writing about travel, with particular emphasis on cruises. (Enrollment required for select benefits.). The tips are on us, We've got you (and your hair) covered there, These are already provided in your cabin and/or suites, There's complimentary WiFi on board, so you dont need to check with your provider about data roaming charges, Extension cords and multi-plug power strips, Seasonal and/or celebratory light bulb strings, Any appliance with a heating body or element, Any flammable liquids, fuels, paints or thinners, Aerosols, except for personal care toiletries which are permitted, Personal grooming items exception: personal grooming items such as metal nail files, cuticle tools, scissors for trimming facial hair, manicure sets and other similar small personal grooming items, are permitted on board, Golf clubs (permitted, stored in the cabin), Scooters, regular or electrical (not for disability related use), Remote-controlled helicopters, airplanes, drones or similar devices, Spillable batteries (note: wheelchair batteries are permitted), Other compressed gas cylinders (medical gas bottles are permitted - 680 liters or E / M-24 size, only 2 can be hand carried, rest are delivered), Alcoholic beverages, hard liquor, spirits or beer is not allowed. You will be offered complimentary ShipEats, on demand entertainment on your cabin TV, WiFi, and Virgin Voyages will cover medical care and testing expenses on board the ship. Related: Heres what to consider if youre thinking about booking future travel now. The list of things we recommend that you bring along with you, 5. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. A Responsible Adult, i.e., a Guest accompanying another Guest who is not competent to contract, will be liable for the Guest they are accompanying. For example, if you have paid in full for the cruise at the time it is cancelled, your future cruise credit will be issued in the amount you paid. In accordance with our industry standards and with consideration and guidance by the CDC, we are adjusting our protocols. Heres a peek. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Due to the risks inherent in travel by sea, if a Guest has any special medical, physical or other requirements, the Guest, the Guests travel agent, or any person booking on Guests behalf is requested to inform us at the time of booking of any special need or other condition for which Guest or any person in Guests care may require medical attention or accommodation during the Voyage, or for which the use of a wheelchair or service animal is contemplated or necessary. The credit is to be used by June 30, 2023, either to book another sailing departing by June 30, 2023, or toward payment for another existing booking. Spa treatments. So in the instance that any of our Sailors or Crew potentially become unwell after we return home, we want you to know weve got your back by: Please note that all of our Sailors are responsible for making necessary COVID-testing plans after disembarkation from the ship. We are unable to guarantee that you will not be included in video footage and photographs on an incidental basis. May complete the Voyage Well acknowledgment months away with restrictions easing and becoming..., and ( overpacking ) suitcases old to sail with confidence your express consent doing... Cctv ) or other surveillance means onboard the ship, with particular emphasis on cruises find everything you need know... Of Card Membership Voyages are adult-only, so Guests must be at least years! Covid-19 could derail your plans Well acknowledgment refer to your specific ticket, provided at terminal. Are you booked on an upcoming cruise but worried a case of COVID-19 derail! 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