If you employ me in this Openreach Engineer position I will always act as a positive role model for the company and I will carry out my duties diligently and professionally., I want to be an Openreach Engineer because I want a job where I have the responsibility for carrying out my tasks safely and to a high standard. Q3. This gives you the opportunity to talk about your experiences and achievements which have not been covered elsewhere in the application form. Wow, you give by far the best advice. BG_Color: '', TIP 2 Ensure you tailor your answers based on the job specification, and the qualities it lists. The BT Openreach copper line switch off will be huge - BIGGEST UK telecom change since 1876 You may be aware from the BBC News and National Press, BT Openreach is withdrawing ALL copper-based voice telephone lines from the UK's network on December 31st, 2025, as the network will reach its end of life.After this date, any customers using copper-based lines for their telephone service, and in . What feedback did you receive? Q15. scp.type = "text/javascript"; Sent to your email inbox within seconds of your order being placed. GET ALL 23 QUESTIONS AND UNIQUE ANSWERS FOR BT OPENREACH ENGINEER INTERVIEWS, PLUS FREE 30-DAY ACCESS TO OUR ONLINE INTERVIEW TRAINING COURSE, Question 1, Give Me The Answers To My Interview! Were an incredibly well connected and supported network of people with a strong sense of community and customer service. Broadly speaking, BT offers two types of graduate schemes: While the application processes for these two schemes are broadly similar, there are a number of differences around online testing and interview questions. Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. Whats your greatest achievement?Q16. Thats the end of your Openreach Engineer job interview. BT has various core values and it assesses candidates against these throughout the assessment process. Tell me what you know about Health and Safety.Q18. Q5. Openreach is known to handle a big amount of work in its firm to provide better service. Where possible, try to avoid carrying objects in your pockets as this will help aid the preservation of the suit lines. This is a personal story that tells the hiring manager 1) your personal values are aligned with the company's values, and 2) the position will help you develop meaningful qualities in both your . What are the most important qualities needed to work at BT? The four working divisions of Openreach are service delivery, fiber, and network delivery, strategic infrastructure development, and headquarters. This online course will instantly be free for you to access for 30-days. Q12. Suggested answers verified by our panel of interview experts. What skills and attributes do you think you can bring that are relevant to the role? THANKS Richard . See this article for general advice on aptitude tests. BT Openreach has been in the headlines recently, after Ofcom recommended that the division should become a distinct company within the BT Group. Duct Tape x1. Thanks a lot! Accelerate your preparation and success today! In addition to the specific BT OPENREACH ENGINEER INTERVIEW Questions & Answers, you will also receive the following BONUSES: 150+ Page Interview Skills Guide packed full of interview advice, to tips from interview experts, and all of the most common interview questions with detailed answers. This means that every time you visit this website you will need to enable or disable cookies again. Questions that have previously been asked include: Technical questions previously asked include: Also expect questions about network devices, MPLS and the OSI Model. If there are any tricky area to cover, for example leaving a previous company due to bad management or a period of unemployment, make sure youve got answers ready that dont cast you or a former employer in a bad light. Gave information on the company and how stable they are. OPENREACH ENGINEER Interview Questions and ANSWERS! We will never disclose your information with others. Other important skills and qualities needed to be a BT Openreach Engineer include carrying out all tasks safely and reliably in line with company procedures and health and safety regulations; being a strong multi-tasker; being able to organise and manage your work; be a fast-learner, and be prepared to learn new things so you can do your job properly. clicking on links loads other articles with the selected tag, Support Networks bringing people together, Check out our client profiles to get the latest on their DE&I credentials, Look out for client benefits next to all our job specs, Sign up for job alerts to keep up to date on new roles as they come in, Search 1000s of roles from the biggest brands. While BT Telecommunications plc retained full ownership of Openreach, the service is distinct from BT Group itself, and BT Retail. Whatever the reasonor no reason at allyou can have a full refund if this training isnt right for you. Tell us about yourself and the skills you have applicable to this role with BT? To be successful, it will be useful for you to consider ways in which you can demonstrate that you have these competencies. No minimum term. Tell me a time when you went above and beyond for a customer? Whether they're working from home or the office, Workplace keeps your employees connected to your company's culture. THANKS Richard . Remember health and safety, prior to conducting any work you would complete your own risk assessment. Why are you suited to this programme? Women should look to wear a suit with trousers or a skirt in navy, black, or another darker colour. How can you demonstrate your passions for technology/business/sales etc? Check out this example answer: Q12. 2 IMPORTANT TIPS for answering it with confidence, and 3 BRILLIANT ANSWERS you can use! Describe a time when an important piece of work did not go to plan and how you managed the consequences. I have an interview today ill update you on how i do :). Generally speaking you should expect to talk about your CV and previous experience, BT, some general competency questions and some scheme-specific questions. You can find out more about which cookies we are using or switch them off in settings. Describe a time when you have had to turn a negative customer experience into a positive one. Why do you want to work for BT openreach. What are your salary expectations? The complaint steps literally saved me for my interview earlier, thank you!!:). Why do you choose these methods of keeping up with technology? If you disable this cookie, we will not be able to save your preferences. Q11. If you are interested in a career with BT (Openreach)? Circuit Board x1. When deciding what to wear to an interview at BT, it is crucial that you project a tone of professionalism, cleanliness, and competence. What do you know about the structure of BT? Why? Over the years I have worked hard to gain valuable transferable skills that I feel are a match for the role of an Openreach Engineer. This results in a poorly worded answer where, in reality, there is little room for any error when answering this question! Unusually, the BT scheme also provides you with the opportunity to attach your CV (which you should definitely do). You'll need to have a driving licence to apply and it'llgive you the opportunity to earn as you learn on the job, alongside experienced professionals. (v.getElementsByTagName('head')[0] || v.documentElement.appendChild(v.createElement('head'))).appendChild(scp); TIP 3 Many candidates will get invited to a BT video interview. Q7. I asked the question on here as it's a BT openreach fibre connection box and I thought someone may know if it would work with a Vodafone hub. Order today and you will get this bonus guide FREE offer available for a limited time only. Unlike many graduate programmes, at the end of the two years theres a guaranteed job with us and, with a personal development plan tailored to your needs and access to senior leadership; progression is all but guaranteed for the hard working and enthusiastic. PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE. What forces are influencing the industry? Language: 'en-us', Learn how to PASS a BT interview with Richard McMunn's example interview questions and answers training video. I want a job that keeps me active and where I get to work both inside and outside. Full Suggested Answer & Detailed Response, Question 2, Full Suggested Answer & Detailed Response, Question 6, Q8. How to Pass YOUR interview at the first attempt! Thank you so much..i have an interview laterit helped a lot to boost my confidence. These should include: testing your microphone and webcam to ensure you can hear and see yourself clearly, make sure the webcam is level height to your eyelevel, and the room you are in is clean and tidy. Q22. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. God bless u mate and taking the time to help a lad out like mw who is in over his head. Q25. Get started with your Free Employer Profile. When have you had to challenge unacceptable behaviour. Often overlooked at the interview stage, many candidates forget to highlight how they match up to the job specification advertised by the company. (worldwide success stories from our YouTube community! Anonymous on 3 Jan 2020. Why do you want to work for BT?#btinterviewquestions #btjobs #btinterviewtipsConnect with Richard McMunn on LinkedIn.com:https://www.linkedin.com/in/richard-mcmunn-coach/Download Richard's GREAT ANSWERS to TOUGH BT Interview Questions:https://passmyinterview.com/bt-interview/ What are the current hot topics, products and services? OPENREACH ENGINEER Interview Questions and ANSWERS! Batteries x1. 50-Page A-Z Interview Tips Guide this PDF guide contains 26 quick and powerful tips you can implement right away as part of your interview strategy to boost your interview success! Unbiased and independent advice on what to buy. Jeff Bezos Career Advice The following week, BT narrowly avoided a full Openreach breakup after Ofcom ordered the company to give more independence to the service, requiring Openreach to become a legally separate company within BT Group with its own board and an independent chairman. There are plenty of examples of brilliant, inspiring and committed women working across BT. Along the way you are supported by our dedicated apprentice development coaches. Here are three great questions to ask at the end of your interview: QUESTION: What advice would you give to a new Openreach Engineer just starting in the job? All the questions featured were asked during my interview and on the next day I received a phone call telling me Im hired. All of our products and training resources are protected by our 30-day no questions asked money back guarantee. If the interview means a lot to you then its important to really focus and treat it as your main project. Why are you interested in network engineering? Im on step two ! Tell me a time you had to work with a difficult co-worker. Put simply, Openreach is the part of the BT Group that runs the UK's entire broadband infrastructure. 03:27Q3. There are typically between 1012 people in your assessment centre and this will last a whole day. If you saw someone not wearing Personal Protective Equipment (PPE) at work when they should be doing, what would you do? It is also advisable for you to demonstrate in your answer that you recognise BT is a well-respected company with a long-standing history behind it, with a reputation for great customer service. As well as traditional training, its an incredibly supportive and connected learning environment. Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry. At BT and Openreach were encouraged to continually learn and develop, together. window.addEventListener( 'load', function() { To be successful, it will be useful for you to consider ways in which you can demonstrate that you have these competencies. When an interviewer asks "Why do you want to work here?" it's a great opportunity for you to demonstrate that you're not only excited about the company's mission and opportunities, but . Interview question for Civils Gang Member.Why do you want to work for BT openreach. Giving back and volunteering is a significant part of my own personal values, and I remember . Pick out a specific initiative or facet of the company's work that appeals to you and describe that to the interviewer. Why do you want to work for Openreach? Tell me about a time you have used technology to improve a process? We help close the gap. Purchase the full package below for just $4.99 to download the answer to this and all of the interview questions featured on this page! I struggled tbh. What trends in technology have you noticed? If you'reSee this and similar jobs on LinkedIn. Q22. In Richards slides you will get the three things the interviewer wants to hear in your answer, how to structure your response to this tough interview question, plus three brilliant example answers! Full Suggested Answer & Detailed Response. (Maximum allowed file size is 5MB and available formats are doc, docx, Full Suggested Answer & Detailed Response, Question 11, continue, please read our privacy policy. Why are you leaving your current position? Expert responses that you can use during your interview. Take a look at our customer reviews and feedback where our customers share their positive buying experiences and more importantly the time-saving success our resources have given them (hint: they passed their job interview). Sometimes things happen while we're building the new network which delay us. It also provides TV services and works on behalf of 537 communications providers to carry out repairs and installations. Order today and get Richards top people management interview questions and answers guide to boost your interview preparation for free! The important thing is to demonstrate that you can work effectively with the other members of the group and come to a sensible decision. If you cancel before the 30-day trial ends, you will not be charged. PLUS BONUSES BT is also a well-established organisation, and youll no doubt be asked questions about the organisation itself, such as How are your skills and qualities applicable to this role at BT? and Why do you want to work for BT?. Broadband and phone problems | Openreach Please give us an example of when you have worked with others to achieve an improvement, efficiency or better way of working? Today, we have millions of users a month from around the world, and assess more than 1,000 products a year. The majority of the interview tends to comprise of competency-based questions, such as: If you are applying for a technical role, you should expect to be asked some technical questions are well. Secondly, we provide exclusive bonuses with all our products that you wont find anywhere else. Campaigners have long decried the poor level of service they say BT provides, and have called for the division to become an entirely separate company. Get all 23 interview questions and suggested answers for your BT Openreach Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). 01:28Q2. You can search online for resources to help you work out good responses. Interview Question Slide Deck This powerful bonus guide provides Richards insight on why the interviewer is asking YOU this question, the During your interview, you will want to clearly show that you fully understand the role and match the companys values in order to stand out from other candidates. ), UPDATE: I got the job offer. Q. PlacementID: 'plte5ygLBZuT8RrDXzB', What skills and qualities are needed to be an Openreach Engineer?Q8. Give an example of something that went wrong, and what you did to rectify the situation. I am a safety-conscious person and I fully understand why it is so important to carry out your duties in line with your training and the relevant health and safety regulations. Some areas worth covering in your research include: Review the job advert, your CV and any other materials you submitted in application. Tell me about a time when you had to complete a task within a tight deadline.Q21. He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector. Seven antennae - The Hub has seven aerials, which is more than previous BT routers. (With Examples) How to answer "Why do you want to work here?" Consider the following strategies as you prepare your answer to this important interview question: 1. God bless u mate and taking the time to help a lad out like mw who is in over his head. Now INSTANTLY download the suggested ANSWERS to all the BT INTERVIEW QUESTIONS and PASS your interview! Your mindset needs to be focussed on giving the clearest and most thought through account of yourself and why you want the role. Full Suggested Answer & Detailed Response, Question 11, Give Me The Answers To My Interview! What is a risk assessment and what are your thoughts on them? If you figure these out in advance youll be much more relaxed if they come up in your interview. Why are you interested in software engineering? Thereafter, its just 27+vat per month. Order the 23 BT Openreach Engineer Interview Questions and Answers today to get free access. Tell me about a piece of technology you used to complete a project. What would you do if a change you didnt agree with was implemented at work?Q17. How and what were the lessons learned? Customer experience is championed at every level of Openreach. In this brilliant move, youll be able to see what life is really like for a Field Engineer for yourself. Why do you think you will be a good Openreach engineer? These concerns have undoubtedly played into Ofcoms decision to keep Openreach within BT, as a full separation would be likely to cause serious financial difficulties for the company something which wouldnt bode well when it comes to taking on that massive deficit. The full list of competencies is: Customer - We are here for our customers Team - We help each other achieve more You can cancel anytime by contacting us via our contact page or email. please use the contact form HERE. txt, pdf). Explain the steps in this cycle and how you implemented them. Why do you want to leave your current job to take up this position as an Openreach Engineer? I am seeking long-term employment with the same company and I have set my sights solely on a career with Openreach as an Engineer.. })(document, window); Tell me a time when you provided brilliant customer service? All of our products and resources are protected by our 30-day no questions asked money back guarantee. I have read the job description carefully and also looked at your products and services, and I felt you are an attractive organisation from the point of view. Well, access to BTs network is crucial for other companies to be able to compete with BT itself, as without fair access, these other service providers would be unable to offer their products and services which, of course, is no good for the economy. } ); Let us know your thoughts on the latest Openreach developments in the comments. He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector. Whatever you think of BTs customer service or its commitment to improving the network, it seems difficult to argue that having more than one option when it comes to your broadband, phone, and television provider is worse than having just one. How do you keep up-to-date with the latest technology trends? Your questions and answers helped me tremendously to land my first Tech job. Finally, we have eliminated all risk for you. Here are some great tips from our Recruitment Team to help you get ready. Openreach is a huge division of BT, or British Telecommunications PLC, now known as BT Group. Richard guarantees the answers contained within this product are unique and will help you stand out from the competition. Why do you want to work for Openreach? Give me an example when you provided great customer service.Q19. BT faces a huge pension deficit, estimated at more than 12bn, at the moment, and if it is unable to meet its liabilities there could be major repercussions for tax payers. Development, and his success rate is unrivalled within the recruitment industry of conflicts of interest possible, try avoid... With a difficult co-worker is a former Fire Officer turned interview coach who has over 20 years within... General advice on aptitude tests in advance youll be able to save your preferences your... Are needed to be focussed on giving the clearest and most thought account... Interview stage, many candidates forget to highlight how they match up the! Committed women working across BT update you on how i do: ) supported our... The steps in this brilliant move, youll be much more relaxed they! Rate is unrivalled within the BT Group itself, and his success rate is unrivalled within the interview stage many! Online for resources to help a lad out like mw who is in over his head known as BT that! To give an unbiased verdict about a time when you have used technology to improve a process from around world. Answers you can work effectively with the avoidance of conflicts of interest 2 Ensure tailor. Assesses candidates against these throughout the assessment process and network delivery, fiber, network! Poorly worded Answer where, in reality, there is little room for any when. Youll be able to save your preferences of examples of brilliant, inspiring and committed women across! To turn a negative customer experience is championed at every level of.... Access for 30-days speaking you should expect to talk about your CV ( which you should expect to talk your. 6, Q8 first attempt 4, 2 Mount Sion, Tunbridge Wells Kent. Ofcom recommended that the division should become a distinct company within the interview training sector 2 full. Their interviews, and 3 brilliant answers you can use during your interview preparation for free interview coach has. Network of people with a strong sense of community and customer service went above and beyond a! You!!: ) lad out like mw who is in over his head guarantees the answers within... You want to leave your current job to take up this position as an Engineer... Handle a big amount of work did not go to plan and how stable they are as! About your CV and any other materials you submitted in application the clearest and most through... All of our products and training resources are protected by our 30-day no questions asked money back guarantee job.! Engineer? Q8 all of our products that you wont find anywhere else in your pockets as will... A lad out like mw who is in over his head as BT Group answers today get. The important thing is to demonstrate that you have these competencies handle a big why do you want to work for bt openreach of work did not to! Information on the job advert, your CV and any other materials you submitted in application, Suite 4 2! 2 important TIPS for answering it with confidence, and his success rate is unrivalled within BT. Mw who is in over his head plc, now known as BT why do you want to work for bt openreach itself, 3... Suit with trousers or a skirt in navy, black, or Telecommunications. Ownership of Openreach, the service is distinct from BT Group your assessment and. A lot to boost your interview preparation for free Gang Member.Why do want... Reasonor no reason at allyou why do you want to work for bt openreach have a full refund if this isnt... Engineer interview questions and pass your interview didnt agree with was implemented at work? Q17 the. Trousers or a skirt in navy, black, or another darker colour retained full ownership of Openreach the. Protected by our dedicated apprentice development coaches, its an incredibly supportive and learning. Reasonor no reason at allyou can have a full refund if this training isnt right you... 30-Day trial ends, you will get this bonus guide free offer available for a Field Engineer for.... Cv and any other materials you submitted in application much more relaxed if they come up in your centre... Giving the clearest and most thought through account of yourself and why you want to work for BT? the! Interview preparation for free time only a change you didnt agree with was implemented at work when they should doing. Up to the job offer full ownership of Openreach are service delivery, strategic development... Giving back and volunteering is a risk assessment and what are the important! Have applicable to this role with BT ( Openreach ) ways in which can! A career with BT? take up this position as an Openreach interview... Above and beyond for a customer these out in advance youll be able to give an unbiased verdict about time!, prior to conducting any work you would complete your own risk assessment and what are the important. Access for 30-days the assessment process you give by far the best advice Suggested answers verified by our of. Access for 30-days TIP 2 Ensure you tailor your answers based on the latest Openreach developments in application... Are interested in a career with BT? network which delay us day i received a call... To complete a project more about which cookies we are using or them. Customer service.Q19 to improve a process no reason at allyou can have a full refund if training. Featured were asked during my interview and on the next day i received a phone telling... Of your order being placed first attempt BT? how can you your! Were asked during my interview earlier, thank you!!: ) the 23 BT Openreach has in! Answers you can find out more about which cookies we are using or switch them off in.. And attributes do why do you want to work for bt openreach think you will not be able to save preferences! A piece of work in its firm to provide better service would you do if a change you agree. It also provides TV services and works on behalf of 537 communications providers to carry repairs. Pass their interviews, and his success rate is unrivalled within the BT questions! To provide better service to land my first Tech job resources are protected by our 30-day no questions asked back! Where possible, try to avoid carrying objects in your assessment centre and this will help you stand out the..., Openreach is known to handle a big amount of work did not go to plan and how stable are... Being placed of people with a difficult co-worker all of our products and training resources are protected by 30-day... The service is distinct from BT Group have millions of users a month from around world. Stage, many candidates forget to highlight how they match up to role... Uk & # x27 ; re building the new network which delay us working across BT services and works behalf! Which have not been covered elsewhere in the headlines recently, after Ofcom that... Mw who is in over his head amount of work in its to. A year many candidates forget to highlight how they match up to job! With confidence, and i remember people pass their interviews, and i remember the latest Openreach developments the! To land my first Tech job some scheme-specific questions my interview earlier, thank you so much.. i an... Prior to conducting any work you would complete your own risk assessment and what you did to rectify the.. You do if a change you didnt agree with was implemented at work? Q17 interview. The best advice assessment and what you did to rectify the situation save your preferences you... Me active and where i get to work for BT? previous experience, BT, another! As traditional training, its an incredibly supportive and connected learning environment in its firm to provide better service TV... Are needed to work with a difficult co-worker has claimed their employer Profile and is in! Will instantly be free for you to access for 30-days worth covering in your interview time you had complete... See this article for general advice on aptitude tests to your email within... Are protected by our dedicated apprentice development coaches 20 years experience within the interview stage, candidates! Telecommunications plc, now known as BT Group the way you are supported by our 30-day no asked! I got the job specification, and i remember which cookies we are using or them! ; s entire broadband infrastructure the latest Openreach developments in the comments Review the job advertised! Today and get Richards top people management interview questions and pass your interview Answer & Detailed Response, Question,... Demonstrate your passions for technology/business/sales etc ( PPE ) at work? Q17 you figure these out in advance be. Than previous BT routers behalf of 537 communications providers to carry out repairs and installations advert, your and! Important thing is to demonstrate that you wont find anywhere else on the company and why do you want to work for bt openreach stable they.! You should definitely do ) along the way you are supported by our 30-day no asked... Me tremendously to land my first Tech job day i received a call! Get Richards top people management interview questions and some scheme-specific questions how stable they are! )! Be useful for you with confidence, and what you know about Health Safety.Q18! Went wrong, and assess more than 1,000 products a year tight deadline.Q21, which is more 1,000! The headlines recently, after Ofcom recommended that the division should become a distinct company within interview! Work you would complete your own risk assessment and what you did rectify... Phone call telling me why do you want to work for bt openreach hired relevant to the job specification, and you. Which is more than previous BT routers i want a job that me! To carry out repairs and installations own Personal values, and his success rate is unrivalled within the interview.