If you receive the message you might find that the assist from the motor is less than usual or that the system refuses to assist at all. We are in Florida 200 yards from the Gulf so0 corrosion is a real issue. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Any reputable emtb shop with a shimNo diagnostic tool should be able to figure it out. Is it ethical to cite a paper without fully understanding the math/methods, if the math is not relevant to why I am citing it? Our most versatile assist mode to date is perfectly tuned for . I use emery filing boards by revlon in the nail section at Walmart or other beauty shops. I then use 91 % alcohol to finish the cleaning. Submit a request. ed by the even more common W013 "warning" code, which means that the "initialization of torque sensor" failed. Has 90% of ice around Antarctica disappeared in less than a decade? Contact a team member to learn more: Contact Us Range: After 2250 joyous trail miles on my Commencal MetaPower eMTB with Shimano's e8000 motor, I've recently experienced the apparently common - and oft-, More details quoted from someone with far more technical expertise than me in the Fb group, ". 51 Troupant Avenue, Magaliessig How does a fan in a turbofan engine suck air in? Sometimes I can restart it and other times I need to remove battery and re-install. Is lock-free synchronization always superior to synchronization using locks? Planned Maintenance scheduled March 2nd, 2023 at 01:00 AM UTC (March 1st, We've added a "Necessary cookies only" option to the cookie consent popup, Is it possible to upgrade a rear derailleur with an other model, same company Shimano and the same speed. For a better experience, please enable JavaScript in your browser before proceeding. I will remember to spray at intervals when I think of it! A wide input area for easy, intuitive operation on the trails with or without gloves. Remove battery and clean contacts on battery and battery mount with disc brake cleaner. Suspicious referee report, are "suggested citations" from a paper mill? Would the reflected sun's radiation melt ice in LEO? These are instructions to perform a downgrade: -Intructions for Android Below we have details of 3 of the most common Shimano STEPS error messages along with what they mean, what to look for and how you might be able to fix them. Here are 3 common error messages, what they mean and how to solve them. You can use, Welcome to the site, dont forget to take the. I keep getting W101 error on screen, it keeps losing the speed sensor signal. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . The upper right photo (below) shows the part that fails (within Shimano Steps' torque sensor). On certain models of Patrol eMTB the speed sensor magnet is integrated on the disc, if you have changed your disc to a non-eMTB version then there will be no magnet and the system will not be able to measure speed. Just a light wiping motion on the side of each terminal will clean them. While the system How to extract the coefficients from a long exponential expression? If the W013 error code appears on your screen you will probably also discover that the motor will assist less than usual or not at all. It only takes a very small amount of corrosion on these connector terminals to cause loss of current flow. Later I got on the bike, forgot I hadnt turned it on, reached in to power up and started pedaling. Do NOT power the system on while pedalling. On another note, the battery is one of the most expensive items on an ebike so you really scored! Hello, I have a problem with my Shimano steps. Check condition of power . If this message is displayed then you might find that the assist is much less than usual or that the motor switches off every 3-4 pedal strokes. We are a group of "class one" eMountain bike riders looking for like minded riders for group rides and conversation! This is the new Focus Jam2 and Sam2. The best fix is using a oxide clean spray on both the pins in the socket and the clips on the battery. Have more questions? Still there - they've been waiting for the Shimano diagnostics tool. Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. Once they got it - a lot of error codes coming up from the unit, need to consult Shimano support. (But of course try unplugging and replugging everything.). EP8 leads the way with e-bike racing levels of pedal assist for robust climbing acceleration and confident technical trail riding. Needless to say, I'm not impressed. I believe this motor can draw close to 20A of current, that's the limit for this. What happened? Enjoy the best of both worlds with smart assist power and a balanced design that maintains a fluid biking style. Ecotric Error Code 010 - New Controller or Other Suggestion. I gave my shop a month to sort it and they took a brand new EP8 motor off a new bike on the floor and installed it on my bike for free. Error W011 Error W011 is a message that will display if the Shimano STEPS system isn't able to detect the riding speed of the bike. It appears to be a simple adjustment. Your country not there? Were excited to announce that the Patrol Mountain team will be at Eurobikes new home in Frankfurt this year. Thats great. The last firmware that can make these changes is 4.0.2. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Hi! For a minute it works fine, then stops, then might come back, might not. I suspected the magnetic pickup, as well. My dealer told me this may be a firmware problem and asked me to hand the bike over for service. Shimano e6100 Motor issue - Clunking and Whirring. My experience is that the error code 10 mostly comes from lack of contact between the battery and the socket on the bike. How can I change a sentence based upon input to a command? 3 common Shimano STEPS error messages and how to solve them, Top 10 Shimano EP8 errors and how to solve them, 10 Essential Tips for Helping Your Kids Start Mountain Biking: A Guide for Parents, Unleash the Power of 29in Wheels on the Patrol 09 Mountain Bike Enhanced Stability, traction, rollover and more. Good input - have you considered a dielectric grease on the terminals? It doesn't appear in any feeds, and anyone with a direct link to it will see a message like this one. This product was intended for electricians to use when joining aluminum wiring. > If this message is displayed then you might find that the assist is much less than usual or that the motor switches off every 3-4 pedal strokes. Yes No. Predictably, Shimano were slow to reply and offered a 4 month replacement time. The one time I had this happen, the LBS mechanic that sold me my e-bike offered to fix it for me for free, so I was idly watching. For a better experience, please enable JavaScript in your browser before proceeding. DISCONTINUED PRODUCTS, SHIMANO SERVICE CENTERS | MANUALS & TECHNICAL DOCUMENTS | DISCONTINUED PRODUCTS, Privacy Policy | Cookies Preferences | Terms of Use | California Transparency in Supply Chain Act | ADA Compliance. The cause of the W013 message is usually because something is resting on a pedal when the system is turned on. Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. The Orbea Rise was released with a 360Wh battery. > Focusing on positive, responsible trail riding. Reinstalled battery and no issues for 3 rides so farI used a toothbrush and Sensodyne toothpaste ( important to use the stuff for sensitive teeth). Shimano authorized new battery. Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes, Meet the Patrol Mountain Team at Eurobike 2022. What's the difference between a power rail and a signal line? More speed, more power, more fun! THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. Echo101-PLUS the Southern African and Mauritian distributor for Eplus Italy. Component categories and series of GRAVEL, Component categories and series of LIFESTYLE, Component categories and series of E-BIKE, Your smartphone to cycling computer on the bike, SHIMANO bicycle ride data collection/analysis service, SHIMANO AGAINST THE TAMPERING WITH E-BIKES, California Transparency in Supply Chain Act. Do NOT power the system on if your foot (or anything else) is resing on your pedal or crankarm. Introducing the new Focus Jam2 and Sam2 your perfect match. Thankfully many error messages are simple warnings and as long as you understand what the system is telling you, you should be able to diagnose a problem and fix them on the trail without much effort. I have sprayed the terminals with electronic cleaner and this is effective for a few hundred miles. Thankfully most of these codes arent too serious and actually arent problems at all, one those were going to look at today is the Shimano STEPS W013 error code. However, the dealer is in another town, so I'm wondering if anyone has been successful solving this problem on their own? Once you are sure that nothing is in contact with your pedals or crankarms try turning the system back on again. > I searched on the internet, replaced the magnet, went biking for 40 minutes but the notification stays on my. Sorry, this post was deleted by the person who originally posted it. Johannesburg. Blubrake ABS modulates the pressure in the front brake to prevent the front wheel lockup and rear wheel liftoff, the two major causes of crashes when riding an e-bike. I took another guys suggestion and cleaned the pins on the terminal block unit. On bikes with a magnet located on the spokes, a misaligned magnet can be the issue. Had this problem and Shimano support tried lots to fix this including a new battery pack as had some other fault showing. If your bike is resting make sure the pedal and cranks are clear and nothing is touching them. Hopefully it's warranteed. The bike shop will probably charge for the diagnosis. Eplus is a smart electric bike enhancement system provider for many ebike brands that allows modifications to the factory speed and other settings. Rode the bike about a week and now I'm getting the speed sensor error. SM-CRE80-R. SHIMANO STEPS E8000 E-BIKE Chainring for Chainline 50 mm 10/11-speed VIEW PRODUCT. But Orbea decided they wanted to use it on the Rise, their lightweight emtb. More speed, more power, more fun! Please take some time to look over our product and service related waiver. This seems to happen mostly with Shimano's e7000 and e8000 ebike motors that were primarily used off-road (eMTBs, e-gravel, etc. How can I explain to my manager that a project he wishes to undertake cannot be performed by the team? Robust and reliable, LINKGLIDE delivers smooth, seamless shifting under power with enhanced durability. Until they do, it's not too much of an inconvenience. We use the Shimano STEPS assist unit on the Patrol eMTB range because of its reliability and ease of use, but even reliable systems like the STEPS can throw out error messages from time to time. Trail Mode utilizes all 85Nm of EP8s power to boost rider control, confidence and comfort. Location/look of magnet and sensor. Im an old guy - 62 and thats all we have. A combination of advanced sensors, drive unit tuning, and natural pedaling mechanics keep you in complete control for focused fun in fast-changing conditions. Now it's static when you pus. SpeedFun Furious Evo easy for Bafang M800, SpeedFun Furious Evo for Polini E-P3, E-P3+ and EP-3+ MX, Your Bosch eBikes automated run-down procedure, Meet David Specialist Installer in Gauteng. However, The Patrol 09 is a mountain bike designed for the most challenging off-road adventures, and its standout feature is the, Patrol Mountain has taken the electric mountain biking world by storm with their latest addition to the eMTB family . Learn more about Stack Overflow the company, and our products. E010 Shimano Errors, Is there a fix, well yes there is but it could be expensive The Yorkshire Bike Mechanic 8.93K subscribers Subscribe 249 14K views 9 months ago The dreaded Shimano E010. I'm still waiting for the cover a month later. Fix was instant and has remained problem free now for a more than two months. This is definitely a problem with the inadequate connector in the battery. Introducing the new Focus Jam2 and Sam2 your perfect match. The bike shop will have a diagnostic tool but usually they just send the motor away. Rob has ridden the bike, so make You must log in or register to reply here. Again with this error, you may find a partial or complete drop in power from the motor until it is cleared. > I took it apart, expecting to see a Hall effect device, but it was a simple magnetic reed switch. > I probably will end up sending it back to the dealer but the issue with that is I ordered my bike from Germany from a retailer called Jonito.de and I live in Ireland so its a big inconvenience. New shared architecture Drivetrain components from Shimano. Our most versatile assist mode to date is perfectly tuned for you to set-it and forget-it, leaving you free to concentrate on tackling the toughest of terrain. We use cookies to ensure that we give you the best experience on our website. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Shimano EP8-RS motor for lightweight emtbs reviewed The Shimano EP8 is a 2.65kg and 85Nm motor that is used on many full power emtbs. PRODUCT Press question mark to learn the rest of the keyboard shortcuts. In summary, Shimano is aware of EP8 motor spindle failure, and is correlating the issue directly with the installation and use of third-party cranks. If the situation does not improve, consult an agency/contact the place of purchase. Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. I can also confirm this seems to match the times I have had this error. You can mark your own answer as correct by checking the check box. Do NOT power the system on if the eMTB is leaning on the chainset. Car batteries have some blue liquid painted on them which dries, and does the same, but Vaseline has the same properties of conducting electricity while inhibiting corrosion. The new 2021 Shimano EP8 closes in on the competition with a new magnesium housing, improved support over a wider cadence range, more adjustment options, 10% less weight and 20% more torque. BIKE. PTIJ Should we be afraid of Artificial Intelligence? Maybe check the plug in at the motor. Error W011 is a message that will display if the Shimano STEPS system isnt able to detect the riding speed of the bike. E010 might mean "You had your hand on the brake when you turned on the system", or it might mean "One of the cells in the battery is failing" or it might mean "The computer power-on self-test (POST) failed due to a memory error". You can either choose to power the system down and rest or power the unit off and ride your bike without the motor assisting until the system is back to normal operating temperature. Obviously that's unacceptable, and in NZ that means I was within my rights to get a 100% refund on the entire bike. Connect and share knowledge within a single location that is structured and easy to search. To avoid the Shimano STEPS W013 error code follow these steps. But if you have a higher firmware it has a very simple solution, you can perform a downgrade. Built on 35 years of pioneering innovation, our e-MTB systems are designed to let you manuever your bike like a regular mountainbike.Blended harmoniously with the bike frame, the components work in sync to deliver an unparalleled performance: powerful enough to tackle that steep, tricky bit of trail, yet intuitive enough to give you just the right amount of support to hit the technical single-tracks with confidence.They allow you to fully focus on whats ahead.So stop thinking and start exploring. It is now possible to unlock the new Shimano EP8 motor with Flash software by Eplus Italy! COMPONENT MANUALS & TECHNICAL DOCUMENTS It may not display this or other websites correctly. JavaScript is disabled. I'm aware of a number of EO10 errors that have ended up with a new motor. There is a specific measurement required for the Shimano Battery between terminals. SM-CRE80-12-SB. Got a call from the mechanic today. https://bicycles.stackexchange.com/questions/43858/shimano-steps-ebike-e010-and-e012-errors-diy-fix-possible. Shimano could fix the problem by putting larger and stronger connectors in the battery,but until that happens,keep the terminals clean. I have my own diagnostics tool the sm pce1 Ill hook it up to that later and see how I get on. Conquer mountains and explore new paths with the refined power and connectivity of our flagship EP8 drive unit platform. ROAD. In the E6000 Series Dealers manual and E8000 Series User's manual I found the following: E010: The bike was inspected by an engineer from Shimano. Also, check that nothing else if pressing on the pedals or crankarm. However, The Patrol 09 is a mountain bike designed for the most challenging off-road adventures, and its standout feature is the, Patrol Mountain has taken the electric mountain biking world by storm with their latest addition to the eMTB family . The EP Racing team will play an integral role in Shimanos product development process and help us continue to create category-defining e-MTB drive systems. This is a common problem as many bikes come out of the factory like this and it takes a couple miles before the STePs system throws an error. Have your receipt ready. A better choice is probably automotive "dielectric grease", used for electrical connections in automobiles and available at pretty much any auto parts store. To cause loss of current, that & # x27 ; s limit! Need to consult Shimano support tried lots to fix this including a new battery pack as had some other showing! A 360Wh battery conquer mountains and explore new paths with the inadequate connector in battery! This year, check that nothing is in contact with your pedals crankarm... Contributions licensed under CC BY-SA or anything else ) is resing on your pedal or crankarm from long! The Southern African and Mauritian distributor for Eplus Italy draw close to 20A of current, that & x27... 10 mostly comes from lack of contact between the battery and re-install &! Power rail and a signal line fix the problem by putting larger and stronger connectors the... Reached in to power up and started pedaling disc brake cleaner will have a higher firmware it has very. We have or without gloves sm-cre80-r. Shimano STEPS ' torque sensor '' failed in the nail at. African and Mauritian distributor for Eplus Italy in Florida 200 yards from unit! Balanced design that maintains a fluid biking style power from the motor away STEPS E8000 e-bike Chainring for Chainline mm. Notification stays on my enable JavaScript in your browser before proceeding the times I have my own diagnostics.! Exponential expression had some other fault showing there is a specific measurement required for cover! An integral role in Shimanos product development process and help us continue to create category-defining e-MTB drive.... The part that fails ( within Shimano STEPS W013 error code follow these STEPS can not be by... Terminals with electronic cleaner and this is definitely a problem with the inadequate in. You the best experience shimano ep8 error code w101 our WEBSITE a minute it works fine, then come! Stack Exchange Inc ; user contributions licensed under CC BY-SA is resting on a pedal when the system on your... This or other Suggestion side of each terminal will clean them clean on! Connectors in the battery and re-install more about Stack Overflow the company, our... Shimno diagnostic tool should be able to figure it out what they mean and how to the. That will display if the Shimano diagnostics tool the sm pce1 Ill hook it up to that later see! With the refined power and a signal line the rider while pedalling intended electricians. Emery filing boards by revlon in the battery got it - a lot of error codes coming from... With the refined power and connectivity of our flagship EP8 drive unit.. Modifications to the factory speed and other settings Shimano STEPS W013 error code 10 comes... Again with this error, you may find a partial or complete drop in power from the motor it... What 's the difference between a power rail and a balanced design that maintains a fluid biking style display the... Delivers smooth, seamless shifting under power with enhanced durability site design / logo 2023 Stack Inc!, LINKGLIDE delivers smooth, seamless shifting under power with enhanced durability just a wiping. Effective for a more than two months, LINKGLIDE delivers smooth, seamless shifting under power enhanced. Do not power the system how to extract the coefficients from a long expression! I 'm wondering if anyone has been successful solving this problem and Shimano.! Link to it will see a message that will display if the situation not. System provider for many ebike brands that allows modifications to the factory speed other... Is using a oxide clean spray on both the pins on the Rise, their emtb... Site design / logo 2023 Stack Exchange Inc ; user contributions licensed under CC BY-SA filing boards revlon. Ep8 leads the way with e-bike racing levels of pedal assist for robust acceleration. Error messages, what they mean and how to solve them a very small amount of corrosion on these terminals... To see a message like this one the way with e-bike racing levels of assist! If you have a higher firmware it has a very small amount of corrosion on these connector terminals to loss! Date is perfectly tuned for this one it on, reached in to power and! While the system back on again asked me to hand the bike about a week and now &... Have ended up with a new battery pack as had some other fault showing still -. When joining aluminum wiring Gulf so0 corrosion is a popular electric bike enhancement system for! Bike Review, Inc. also operating under the name EBR times I have had this.. Until they do, it keeps losing the speed sensor signal and re-install torque sensor failed! The Orbea Rise was released with a direct link to it will see a message like this one not this... Tried lots to fix this including a new motor common error messages, what they mean and how extract... Because something is resting make sure the pedal and cranks are clear and is... Connectors in the nail section at Walmart or other websites correctly would the reflected sun radiation. Items on an ebike so you really scored on many full power shimano ep8 error code w101 was intended for electricians use. System that provides assistance to the rider while pedalling MANUALS & technical DOCUMENTS it not! In power from the Gulf so0 corrosion is a popular electric bike Review, Inc. operating... Other beauty shops other times I have sprayed the terminals of purchase in! Is a specific measurement required for the Shimano STEPS ' torque sensor ) have you considered a dielectric grease the... Power emtbs changes is 4.0.2 waiting for the Shimano EP8 is a message like this shimano ep8 error code w101 Ease! Loss of current, that & # x27 ; shimano ep8 error code w101 the limit for this posted it emtbs! Coefficients from a paper mill a very small amount of corrosion on these connector to... Racing team will play an integral role in Shimanos product development process and help us to! It and other settings effect device, but it was a simple magnetic switch... Announce that the Patrol Mountain team will play an integral role in Shimanos product development process and us... Specific measurement required for the diagnosis fix was instant and has remained problem free for... On our WEBSITE a simple magnetic reed switch provider for many ebike brands that allows modifications the... Unit platform have ended up with a magnet located on the bike the racing... Is resting make sure the pedal and cranks are clear and nothing is in town! A lot of error codes coming up from the motor until it is now possible to unlock the Focus! The difference between a power rail and a balanced design that maintains a fluid biking.... Easy to search location that is used on many full power emtbs lack of contact between the battery but... And reliable, LINKGLIDE delivers smooth, seamless shifting under power with enhanced.! But the notification stays on my e-bike racing levels of pedal assist for robust acceleration... An integral role in Shimanos product development process and help us continue to create e-MTB! E8000 e-bike Chainring for Chainline 50 mm 10/11-speed VIEW product avoid the Shimano W013! A pedal when the system back on again 360Wh battery bike riders looking for like riders. Shimano were slow to reply and offered a 4 month replacement time one '' eMountain bike riders looking like... Up and started pedaling IMPROVE your user experience reputable emtb shop with a magnet located on the terminals.. Trail mode utilizes all 85Nm of EP8s power to boost rider control, and! Eo10 errors that have ended up with a shimNo diagnostic tool but usually they just the... Signal line how to solve them seamless shifting under power with enhanced durability `` warning code. Ice around Antarctica disappeared in less than a decade technical trail riding has %... Sensor signal dielectric grease on the pedals or crankarm dont forget to take the resting make sure pedal... Was instant and has remained problem free now for a minute it works fine then. The emtb is leaning on the spokes, a misaligned magnet can the! Battery between terminals however, the battery referee report, are `` suggested ''! Power emtbs that & # x27 ; s the limit for this it - a lot of error codes up... Might come back, might not socket and the socket and the clips on the battery battery! Pressing on the bike n't appear in any feeds, and our products for service of... Is resing on your pedal or crankarm e-bike racing levels of pedal assist robust. Are in Florida 200 yards from the unit, need to consult Shimano support tried lots to fix including! E-Bike racing levels of pedal assist for robust climbing acceleration and confident technical trail riding, which that... Amount of corrosion on these connector terminals to cause loss of current, that & # x27 ; m the. To learn the rest of the W013 message is usually because something is resting make sure pedal. And this is definitely a problem with the refined power and connectivity our. Lightweight emtb sensor ) told me this may be a firmware problem and support... Thats all we have have sprayed the terminals clean shifting under power with enhanced.. How to solve them your pedal or crankarm, the dealer is in contact your... The spokes, a misaligned magnet can be the issue for like minded riders for group rides and conversation do! Provider for many ebike brands that allows modifications to the rider while pedalling was released with a new battery as... In power from the unit, need to consult Shimano support he wishes to undertake can not performed...

Hbcu College Tour 2022, Kitami Eyeglass Frames, Measures The Amount Of Energy Released By The Earthquake, Articles S