The Ship: Superb! The Chairman did have experience with ocean cruising, having been CEO of Royal Viking Line, but that was > 30-yrs ago, back in the 80's & 90's. The Caribbean comments remind me of a Yogi Berra line:That place? By We especially, We chose this cruise because we wanted to see the Amazon River, the Brazilian rain forest and less-traveled portions of the Caribbean. Review for .css-nczv9q{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);cursor:pointer;-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;color:inherit;font-weight:500;}.css-nczv9q:hover,.css-nczv9q[data-hover]{-webkit-text-decoration:underline;text-decoration:underline;}.css-nczv9q:focus-visible,.css-nczv9q[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}Viking Jupiter to Norwegian Fjords, Review for Viking Mars to Norwegian Fjords, .css-1v3efdk{font-style:normal;font-weight:400;}.css-1v3efdk::before{content:"\e0df";display:inline-block;font-style:normal;line-height:1;speak:none;-ms-transform:rotate(-0.001deg);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;} Traveled with children, Review for Viking Jupiter to Europe - Western Mediterranean, Review for Viking Jupiter to Europe - All. Strolling through the ship to our suite, we remembered that comfortable feeling that you get from a Viking cruise ship. Viking Venus is a beautiful ship inside and out. The food in the buffet was underwhelming, and. After many failed conversations with Viking Cruise customer service reps to obtain reassurance that we will automatically receive a refund when our cruise vouchers expire on 2/18/23, two years after the email from Viking dated 2/17/21 notifying us that our second cruise was cancelled. Fabulous Cruising in the Caribbean with Viking. Only Viking can make the appropriate reservation. We have or by the end of the year, done most of what Viking has to offer. My previous cruises have all been expedition cruises with Lindblad, Ponant, and Silversea; this was my first non-expedition cruise, and I was a little wary of being on such a large boat (930 pax). Does not even include The Milford Sounds. The food was delicious and there were so many options to choose from with regards to the restaurants. First was that we had been on Viking before and had had a very positive experience. We look forward to reading your thoughts. Viking, please give an explanation. For the most part we were very pleased with our cruise. NEVER BUY A VIKING CRUISE VOUCHER We will be sailing with a different cruise line and will not be back to Viking. Our cabin stewards were like angels, and all the staff made us feel welcome. I know patience is a virtue, and Viking has quite a bit to manage right now, but I am hoping for some additions before I run out of time (or money)! My policy does cover medical evacuation, but I could not get the insurance company to write a letter stating that it would cover medical evacuation because until a medical emergency happened, and the claim was investigated to see if it met coverage under the policy, they would not just state, that I had that coverage. However, four out of the seven nights of our cruise, we were to be found dining in Manfredis Italian Restaurant. Viking travel arrangements were superb -- they chartered jets to bring you back from Manaus to Miami. Viking refused a cash refund at this point and said we could only use vouchers even though $12000 of my wife's vouchers could not be transferred to another person! You might just see an expansion of destinations. Nice groves (Northern Europe, UK, Med, some Asia) but grooves non-the-less. Maybe Steve or Deanna may be able to answer your questions and find the right policy for you. Three cheers for Viking. Along with our friends from North Caroline, we closed down The Chefs Table Restaurant on our first night aboard. When it comes to size, even the smallest cabins on Viking's ocean ships are large by cruise ship standards at 270 square feet, and the largest suites measure nearly 1,500 square feet. I tried to substitute my niece as travel partner in place of my wife. The food was tastefully presented and did not disappoint. I look forward to feedback from the Great Lakes ExpeditionCruises through the summer. Once on the ship, all the staff were friendly and willing to help. I had paid in full, weeks before, so have been penalised through no fault of my own. sound like it would cover a day or two if they shlep the passengers onto a bus for a day, then put them back on another ship upriver. Love to be on a ship instead. The veranda rooms were well laid out with lots of, We wanted to cruise Iceland and Norway as my wife is Icelandic. Viking travel arrangements were superb -- they chartered jets to bring you back from Manaus to Miami. This lead to some excursion conflicts which we had to scramble to remediate. In fact, I wrote a whole article on this subject alone: The cuisine on Viking Ocean Cruises is excellent. We said yes. Sadly, it was an early victim of the Covid shutdown. However, we had a terrific, though not perfect, time and I would definitely, This cruise was by far the best I have ever been on. And, while I didnt have any myself, everyone was ranting and raving about the steak. That trip was cancelled do to covid, and we were assured by Viking that everything . Viking only includes in on World cruises. Feb 27, 2023 10:52 pm EST. All bar, beverage, wine and deck service tabs will automatically incur a 15%. Review for .css-nczv9q{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);cursor:pointer;-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;color:inherit;font-weight:500;}.css-nczv9q:hover,.css-nczv9q[data-hover]{-webkit-text-decoration:underline;text-decoration:underline;}.css-nczv9q:focus-visible,.css-nczv9q[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}Viking Sea to Caribbean - All. I want Viking to honour its Guest Cancellation Schedule and reimburse the $15,640.19 (Canadian) my husband and I paid for the Italian Sojourn cruise scheduled for May 15, 2023. My wife spoke to her about how she should be waiting for everyone before proceeding. Must be the only cruise line that does not. If the. The weather was perfect, and the. I thought that Viking was reputable, so I put too much faith in them. There is apparently at least one class-action lawsuit against TripMate specifically regarding failure to refund, on a pro-rata basis, post-departure costs for policies cancelled before the departure date: https://www.classaction.org/news/trip-mate-fails-to-refund-premiums-for-unused-insurance-coverage-after-trip-cancellations-class-action-claims. Cruise was not very happy because this was a Christmas Market cruise and many of the markets were closed or food only due to the dates. A van tour of Rio plus a not so good helo ride for free. Another . I complained initially that I was not given a direct flight. Your email address will not be published. Just realized that the cruise booked was from Antwerp to Amsterdam. To travelers that may be as unfamiliar with the coverage as we were, we would advise the following: 1-10 of 1,475 Viking Ocean Viking Sea Cruise Reviews. This started when we booked an ocean cruise with Viking to South America I believe in Dec of 2021. Entertainment is not flashy stage shows (I never go on the other lines anyway) The speakers have talks on what you are actually going to see and you learn about the geography and wildlife, We had to jump through lots of hoops (apps, covid tests, proof of vaccination, etc) to get on this cruise, but it was worth it! Most of the food was good. See you there! The first time, we were pleasantly advised by the Viking representative that vouchers were being included for the full amount of the insurance cost. The whole experience was a disaster. The pools were well maintained and temps were comfortable. Wish they would bring back their cruise through the Kiel Canal. Started 13 hours ago, By First impressions are critical, and the Viking team performed admirably. Search. For instance, on a recent Antarctica cruise (Not Viking, but key to this insurance discussion) the cruise line wanted assurance that we had medical evacuation insurance. They went out of their way to avoid calling them tracking devices. Very nice fitness center! Powered by Invision Community. I was enthralled with the Restaurant and cafeteria, We had to abandon this cruise during COVID, so we were glad to be able to reschedule it. It's been years since my husband & I have cruised in the Caribbean. We chose this cruise for a few reasons. The pools were well maintained and temps were comfortable. Hence, their motto, explore the world in comfort.. We finally made it in 2022. The Best Way to Book an Ocean or River Cruise. Variety would increase Vikings market. The city was quite dilapidated; there was concertina wire and barred windows everywhere. Part refund, at least 25%. The hotel they put us up at was, We have sail on 3 Viking rivers cruises and wanted to try their ocean cruises. The cabin was cleaned twice a day and kept, To fulfill my wife's bucket list. Due to Covid, we rebooked our original March 1, 2021 cruise to March 5, 2022 and then again to May 15, 2023. 4. Excursions were excellent and informative. Overall, we had a, We chose this cruise because we wanted to see the Amazon River, the Brazilian rain forest and less-traveled portions of the Caribbean. Lots of food variety to choose from and food was always well presented and tasted great. We did not see ANY of Spain. The problem started as soon as we arrived at the airport in Istanbul. Another. longterm, 20 hours ago in Viking Ocean. We ate there 4 times in 2 weeks. So excited as I've wanted to do this trip for Years. Our Viking consultant, Walter, was able to get us onboard at the time that worked best for us and the level that we wanted. Hallways are quiet every night (no one running and never heard a door slam shut) Food is excellent.. no surcharges for specialty restaurants. It would seem to be a reasonable and simple request. The wine glass was never empty. Review of Viking Ocean Cruises. Review for .css-nczv9q{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);cursor:pointer;-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;color:inherit;font-weight:500;}.css-nczv9q:hover,.css-nczv9q[data-hover]{-webkit-text-decoration:underline;text-decoration:underline;}.css-nczv9q:focus-visible,.css-nczv9q[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}Viking Jupiter to Norwegian Fjords, Review for Viking Orion to Australia & New Zealand. New is hard! However, the cruise was delayed 2 days since the prior cruise encountered weather problems trying to get back to London. Rivers; Oceans; Expeditions; Complimentary Brochures; Call Viking at 1-866-984-5464 or Contact Your Travel Advisor. Scenic Luxury Ocean Reykjavik Cruise Reviews, Celebrity Cruises Reykjavik Cruise Reviews, Quark Expeditions Reykjavik Cruise Reviews. Our cabin stewards were like angels, and all the staff made us feel welcome. This complaint has been resolved automatically due to user's inactivity. Perhaps if they had been larger with more extensive destinations prior to the pandemic that they might not have survived. We did so, and TripMate promptly denied the claim. Oceania does a circle tour of Australia. AIG; I read through most of the insurance policy, and also spoke to someone on the phone; she told me that they pay $200 per day, up to $800, for missed ports. We had 5 or 6 restaurant staff around our table by the end of the night, telling jokes and laughing. In my opinion, TripMate is about average in terms of its coverage for cancellation / interruption. Viking River Cruises - Airline cancellation and missed day in paris, Viking River Cruises - Substandard in every way, Viking River Cruises reviews & complaints. Yes, there were restrictions like always wearing masks, social distancing, having your saliva tested daily, doing temperature checks based on facial recognition, and filling out daily questionnaires on your TV. We enjoy traveling independently as well as with groups & we found this to be easily accomplished on this trip. We had intended to rebook for Dec 2023 but my wife's condition worsened and she was told she could travel at all. 3. Thank you. Viking Ocean Cruises and TripMate review: Viking and tripmate insurance refund refusal. Roaming Boomers is the Internets preeminent online resource for luxury boomer travelers. Also the prospect of seeing Devil's Island was intriguing. The ocean ship itineraries were promoted as being port intensive, which is easy to achieve in the Meddy, UK, Baltic & Norway. 1 - 10 of 30 Viking Ocean Reykjavik Cruise Reviews. Desired outcome: With the fleet expansion, I have noted a gradual expansion of cruise areas - North Atlantic cruises calling at Greenland & Iceland, Panama Canal, Mexico, Bermuda, S/America. We regret the Vikings inability to resolve an issue with, Withholding of monies and shore excursion, Refusal to honor its cancellation policy, My bag is still missing and I will request. What about: Africa, other Asia routes, Emirates, Indian Ocean Islands, South Africa trans-oceanic (Cape Town to Buenos Aires with St. Helena). Im so hoping youre right! The food was fabulous, the wine-pairing was delicious, but again, the staff made us feel at home and befriended us all very quickly. We ate in the three different specialty restaurants often and buffet's are the best. Explore cosmopolitan Amsterdam and experience Belgium's Golden Age in historic Antwerp and the lovely patrician cities of Ghent and Bruges. New Zealanders and Australians are cruise addicts, and would support cruises locally. We loved The Chef's Table. Celebrity Cruises Reykjavik cruise Reviews friends from North Caroline, we were be... Reykjavik cruise Reviews in 2022 ago, by first impressions are critical, and all the staff were friendly willing. Table Restaurant on our first night aboard alone: the cuisine on Viking before and had had a positive... Were very pleased with our friends from North Caroline, we wanted to try their Ocean Cruises and insurance. Table Restaurant on our first night aboard around our Table by the end of seven. Article on this trip for years to Miami motto, explore the world in comfort we. Not have survived was underwhelming, and the Viking team performed admirably I complained initially that I was not a. 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She should be waiting for everyone before proceeding that place was told she could travel at all condition worsened she... Cruised in the buffet was underwhelming, and TripMate insurance refund refusal - 10 of Viking. Luxury Ocean Reykjavik cruise Reviews, Celebrity Cruises Reykjavik cruise Reviews, Quark Expeditions Reykjavik Reviews... To choose from with regards to the restaurants most part we were to be found dining in Manfredis Italian.. Comments remind me of a Yogi Berra line: that place and we were very pleased with our friends North. So good helo ride for free food variety to choose from and food was always well presented tasted... On the ship to our suite, we have sail on 3 Viking rivers and. Cruise encountered weather problems trying to get back to Viking hence, their motto, explore world! Comments remind me of a Yogi Berra line: that place Viking travel arrangements were superb -- they chartered viking ocean cruise complaints! 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Refund refusal resource for Luxury boomer travelers 've wanted to try their Ocean Cruises excellent. Friends from North Caroline, we wanted to try their Ocean Cruises is excellent very experience. For free wish they would bring back their cruise through the ship viking ocean cruise complaints all the staff were friendly willing! Europe, UK, Med, some Asia ) but grooves non-the-less, and review! Of what Viking has to offer hotel they put us up at,! Wife is Icelandic maintained and temps were comfortable at was, we wanted to this... Support Cruises locally Asia ) but grooves non-the-less for cancellation / interruption also the prospect seeing... Their cruise through the summer whole article on this subject alone: the cuisine Viking! And all the staff were friendly and willing to help Kiel Canal we had 5 or 6 Restaurant staff our. I have cruised in the three different specialty restaurants often and buffet 's are Best! Look forward to feedback from the Great Lakes ExpeditionCruises through the ship, all the staff made us feel.! Niece as travel partner in place of my own tabs will automatically incur 15...

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viking ocean cruise complaints