Book a library appointment to replace your free bus pass. If your photograph is unsuitable, your application may be delayed and cannot be processed until we receive a suitable photograph: Write your name and date of birth in CAPITAL LETTERS on the back of your photograph. Merseytravel will only use your personal data in line with GDPR and Data Protection Law. No, your current elderly persons travel pass will remain valid for travel until it expires. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. Find out where your nearest Travel Centre is. Bring your faulty pass to a community hub. If you need further support planning a journey within Merseyside, you can call our Customer Service Contact Centre on 0151 330 1000, or you can visit a Merseytravel Centre in person for further support. There is no need to send your old pass - we only need proof of your new address. to ensure it's working. If you prefer, you can let us know about a change in your name by posting your pass and the proof that you need to show us direct to the Concessions Customer Delivery Team. You must provide a copy of one of the following: Medway Council 2023, Gun Wharf, Dock Road, Chatham, Kent, ME44TR. You must upload all pages of your PIP, Disability Allowance or reward or supporting evidence. Applications for school travel support take 30 working days to process. To find out what evidence we'll accept, click the eligibility category you're applying under: Have a disabled person's Blue Badge. If you are eligible for an Over 60s or National Travel Pass and have applied in person at a Travel Centre you should receive your pass on the same day. If you have lost something on a Mersey Ferry, you can contact us directly: If you have lost something on a bus, you can contact the bus operators directly: If you have lost something on a train or at a rail station, you can contact the rail operators directly: The easiest way to plan a journey is using our online journey planner at jp.merseytravel.gov.uk. Please make sure that you provide details of your old address, your full name and date of birth. Please note - we cannot replace lost or stolen passes via email. For more details please go to click here to find out which local council issues your pass. Your card will be hotlisted and to apply for a replacement card visit your nearest Merseytravel Centre. No, you will need to buy a ticket for your journey. Please make sure that you read the Terms and Conditions before using your Concessionary Travel Pass. You must show your pass to the bus driver, or member of staff at the rail station or ferry terminal. Cash or credit/debit card, as there is a charge of 10 for a replacement pass. No trains are running from the station. >> If your travel pass doesnt scan on the buses in Merseyside, you can visit your nearest Merseytravel Centre where it can be tested, and a replacement ordered if necessary. Metro Card will launch on 2 December, replacing Walrus. If you do not have photographic identification, we will not be able to process your application by post and you will need to go to your local Merseytravel Centre to continue with your application. We can check the chip in your pass at one ofour. Important: Click here to download a questionnaire which must be given to your GP or Consultant Psychiatrist to complete. is a dial-a-ride service for people who are unable to use regular public transport. Please contact us on 0300 303 4240 or . This often causes a conflict, and the barrier will not lift in this instance. If you apply online you should receive your replacement bus pass quicker. We will accept the following: To apply online you must be able to provide proof of age and photo identification. If you're disabled, you can get a free bus pass if you are aged 5 or over, live in Scotland, and you: get a qualifying benefit. Lost Property. If so, please contact your local Council Caerphilly on 01443 866550 On your first day in College, you will need to collect your free bus pass from Student Services at the Main Reception on campus. If so, you may need to get these replaced so that the ANPR Camera can pick up your number plate correctly. You must tell us if your pass does not arrive within 60 days from the date of dispatch. Your supporting evidence must be dated within the last 12 months. We cannot refund the cost of any bus tickets you buy while you're waiting for your replacement bus pass to arrive. If you lose your Railpass or it has been stolen, please complete the form below with details of what has happened. I understand I must tell you about any changes that may affect my entitlement to a concessionary Travel Pass, including any change of address, as soon as possible. We aim to have normal service resumed as swiftly as possible. If your information is older than 12-months or not relevant to the category which you have applied under, the information will be returned ad your application delayed. The council uses the grant to recover a proportion of its fuel cost used to run eligible transport services. All items are logged with our Lost Property Department immediately. Passports, driving licences and parking Blue Badges, along with older and disabled people's bus passes are among the types of photo ID people can show to be allowed to vote under the Election Act 2022. Find your ticket when you answer a few questions about you and your journey, I have a question about a Merseytravel Local 60+ or ENCT Disabled concessionary travel pass, I want to apply for a Merseytravel Local 60+ concessionary travel pass, I want to apply for a Merseytravel ENCT Disabled concessionary travel pass, My Merseytravel concession travel pass has been lost or stolen, My Merseytravel concession travel pass doesnt scan on the bus or is damaged, My Local 60+ concession travel pass has expired, and Ive not yet received my new one, I have a question about my MetroSmart card, My smart ticket is not activated on my MetroSmart card, I want to speak to someone about lost property, I want to apply for a Merseylink membership, I want to request a journey booking for Merseylink, I have a question about the Mersey Tunnels LCR Resident Discount scheme, I want to request a refund on my T-FLOW account, I want to cancel or change the Direct Debit on my T-FLOW account, I want to request a refund on my T-FLOW account, but the refund option is missing, I need a receipt for my journey through a Mersey Tunnel, The number plate on my vehicle is not being recognised at the Mersey Tunnels toll plaza, Merseytravel Centres: Locations and opening times, I want to report a damaged bus stop / shelter, Customer Services Contact Centre: Opening hours and contact numbers, I am a member of the press or media and have a query. Updated 01:22, 8 MAY 2013. We are sorry for any inconvenience caused. Alternatively, you can visit a Merseytravel Centre in person and complete a Refund Request form; please make sure to bring your bank details with you.. Once processed, your refund will be paid directly into the bank account with the details you provide. Let us know immediately by calling us on 0151 330 1000 or visiting one of our Merseytravel Centres . If you find your old pass after ordering a replacement, please destroy the old one to prevent it being used . You must call into a, We offer free travel to all Merseyside residents who are aged 60 and over. If you do not have a crime reference number you'll need to request a replacement lost bus pass (see above). We normally send Wirral View on Fridays so please look out for it. 1 0 obj If your original pass is found after the issue of your replacement you must return it to the . Cash or credit/debit card, as there is a charge of 10 for a replacement pass. Were sorry to hear that you are unhappy and would like to make a complaint, the easiest way to do this is to use our online Get In Touch webform and completing the I Want to Make a Complaint option. While you can buy a bus pass at our Guild Shop, unfortunately, we cannot issue replacement bus passes. Program Bul; Gnll Ol; Ba Yap; Savunarak Destek Ol; can i use my greater manchester bus pass in blackpool Programlar. You can appeal within one month of the date of your decision outcome. Sa Parole pour Aujourd'hui. Our Customer Services Contact Centre is available to support with your queries 7-days a week. If you are a registered T-FLOW user, then you can log in to your account online and select theTransactionsoption from the top of the page. If you have a faulty bus pass, for example the chip inside the card has stopped working, you can get a replacement for free. We will charge you to replace a lost or stolen pass. Why must I now pay 10 for an Over 60s Travel Pass? Click on the link below forthe authority you would like to send your feedback to. You must provide photographic proof of your address to confirm that you are a permanent resident within the Merseyside area. Lost or stolen Merseyrail Only Railpass Online. This is likely to be a minibus but, in some circumstances, it might be a taxi. You can either visit a Merseytravel Centre in person or send an email to concession@liverpoolcityregion-ca.gov.uk with a copy of any of the following: Please make sure that you provide details of your old address, your full name and date of birth when you contact us. Please be aware that you are unable to apply for a Disabled Persons Travel Pass under Category G if you hold a Driving Licence even if your licence is a provisional one, or you have only obtained this for identification purposes only please check prior to applying. We will charge you to replace a lost or stolen pass. Renew, replace or update a disabled persons bus pass. stream Network Railowns the infrastructure, including the railway tracks, signals, tunnels, bridges, level crossings and most stations. Merseytravel Centre when you bring your application. Your new pass will be not sent until a week before your old pass expires. Arkadalk; stihdam; Liderlik Gelitirme; Yaam; Haberler; can i use my greater manchester bus pass in blackpool Hakkmzda. Book a library appointment to replace your free bus pass. You can order a replacement online if you have already created an online account, or at a Bus Station Travel Centre. %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz If you have applied before your 60th birthday, your pass will be posted out to you when you reach 60. Providing the journey starts or ends in Cheshire . Visit the schools transport assistance page for information on travel passes to schools and colleges. No, you will need to buy a ticket for your journey until a replacement pass is issued. You can find out more information about the DVLA standards onlinehere. you are disabled and cannot travel by bus without the assistance of another person. Liverpool Lime Street is currently closed to the public due to a security threat. If the chip in your pass is not working,we will not charge you to replace your pass. /Length 16938 For more information phoneMerseylinkon, for free journeys through Mersey Tunnels. You can also replace your lost or damaged bus pass by phoning us on 01634 333 333. You can find out more information online about our ENCT Disabled concessionary travel pass. passport size. PLEASE DO NOT SEND ORIGINAL DOCUMENTS. We aim to have normal service resumed as swiftly as possible. Renewing your pass You can renew a pass up to two months before your existing pass expires (or, of course, after your pass has expired). If you prefer, you can let us know about a change in your name byemail to. If your concession travel pass has expired and youve not received your new one yet, please check that we have the correct contact details and address. We will accept one of the followingas evidence;a recent council tax bill, gas, electricity or water bill, driving licence, bank or building society statement, official tenancy agreement or letter from the Department for Work and Pensions. If your Senior Pass has been stolen, report it to the police. Take your supporting documents to a Merseytravel Centre or post them to: Are there any other services for disabled people that I can use? If you lose your pass, or it is severely damaged, for example it has faded in the sunlight, is bent or water damaged, youll need to pay a 10 administration fee for it to be replaced. We would like to send you . We will hotlist thepass to prevent unauthorised use and then charge you to replace a lost or stolen pass. If it's faulty rather than damaged,staff will arrange for the replacement pass to be sent to you. Proof of your age (for example, your birth certificate, driving licence or passport). There is no need to send your old pass - we only need proof of your new address. I want to report a damaged bus stop / shelter. We are sorry for any inconvenience caused. If the chip in your pass is not working we will not charge you to replace your pass. A disabled person's bus pass allows people with specified disabilities free bus travel throughout Medway and Kent and on registered local bus services in England. If you did not receive a receipt when you made the payment using this method; unfortunately, we are unable to provide you with a copy receipt and would advise that customers ask the member of staff for their receipt when making their payment. Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging. (( Z J)h((EPEPEPEPE Q@Q@Q@Q@Q@E% RU[MW>h:R3mgkEy9;}F. Liverpool City Council, like other local authorities that operate community transport operations, is entitled to claim a discretionary grant, the Bus Service Operator Grant (BSOG). merseytravel fast tag login. You may be asked to confirm your National Insurance number or other personal details. Merseytravel cannot hold a formal appeal panel based on a resubmission of the original application, you must submit new evidence and not solely on the grounds that you are unhappy with the original decision. You can view receipts for payments for up to 6 months. The police will give you this number when you report the theft. Free travel also applies on bus services going into Wales. If you are renewing a pass with the "visually impaired" logo you just need to ring Traveline on 01709 515151 Your pass will be hotlisted immediately to prevent any unauthorised use; our team will then take a payment and order you a replacement pass which will be despatched by post to the address we hold on record. Find out about public transport fares and passes, Plan your journey with the Merseytravel Journey Planner. This scheme is one of the most generous in the country and gives free train and bus travelseven years before passes are available under the mandatory English National Concessionary Travel scheme. Before using our Get in Touch option, make sure that you check out our frequently asked questions below - you may find the answer or help you need there! For more details please go to click here to find out which local council issues your pass. can i use my greater manchester bus pass in blackpool Harekete Ge. Let us know immediately by calling us on 0151 330 1000 or visiting one of our Merseytravel Centres. Oh, and it can be used on the river ferries as well. Once you reach State Pension Age you will be given your English National Concessionary Travel Pass which also allows you to travel on local bus services anywhere in . If you continue to have problems, you can email a photograph of the front of your vehicle number plate toTollOperations@liverpoolcityregion-ca.gov.ukalong with an explanation detailing the issue that you are experiencing. This page is not monitored 24/7. For more information on how to claim a refund for you Solo or Trio ticket, please visit our website here: Please note: Our Contact Centre team are not able to take your details over the phone to raise a refund request. Replace a faulty Medway bus pass If your primary address is in Wales and you're either aged 60 and over or meet the Government's disability eligibility criteria, you can travel for free on most bus services in Wales and the borders and get discounted or free travel on many rail services. If the pass has not been handed in please see the following: If it is an older person's or a disabled person's pass you should contact the issuer usually your local council. Make sure that you have told us if you have changed your name . If you previously held a licence, we require proof from the DVLA that the licence has been revoked or surrendered for no other reason than medical purposes. I agree that you can share my personal information with that health-care professional for the purposes of assessment. They will give you a crime reference number, which you will need to quote when you order your replacement pass. Changes to the older and disabled bus passes - times of travel. Travel concessions for people with a disability. << Please send photocopies, not the original documents. Plan your journey with the Merseytravel Journey Planner. If you find your pass after requesting a replacement pass, the charge cannot be refunded. Weekly, monthly and annual Trio products are valid all day within your chosen area, including evenings and weekends. Please read through each declaration and tick both boxes below to show you have read, understand, and agree with this declaration. ck3 alexander the great dna. Any relevant information including proof of address if you have moved address recently. Typically, this will be the confirmation email . Please note - we dont offer a refund on daily or weekly tickets; refunds can only be claimed for term time, monthly or annual products. 180 days of social studies 5th grade answer key; florida high school track records; milwaukee packout mods; metallica madrid 2022; . You can buy tickets for popular cruises and find out more information about Mersey Ferries online. February 26, 2023 . Plan your cycle journey on the Cycle Streetswebsite. You will be asked to confirm your top-up before entering your card payment details using a secure checkout. If you lose your Local 60+ or if it is stolen, we will charge you to replace it and issue a card of the new design. I understand I may need a medical assessment with a health-care professional who has not been involved in my existing care and treatment, to decide whether I am eligible for a Disabled Persons Travel Pass. Liverpool Lime Street is currently closed to the public due to a security threat. Buses and bus passes in Wirral are coordinated by Merseytravel in partnership with private bus operators, the main operators are Stagecoach and Arriva. If you do not give us permission, you must provide a copy of one of the following: Your proof must include your name and address and be dated within the last 12 months. If you have followed the above steps and youre still unable to activate or collect your ticket, you will need to send an email to smart@merseytravel.gov.uk for further support. If you visit a Merseytravel Centre and your details are correct you will receive your pass straight away. For information please call 0151 330 1000, tweet @Merseytravel or. Buses and bus passes in Wirral are coordinated by Merseytravel in partnership with private bus operators, the main operators are Stagecoach and Arriva. BUS PASS APPLICATION FORM FOR PEOPLE AGED 60 OR OVER Do NOT use this form if: you have previously had a pass and either need a replacement or moved within Wales. Find out where your nearest Travel Centre is. A bus operator in the North West. The number plate on my vehicle is not being recognised at the Mersey Tunnels toll plaza. We need proof of your name change if youve changed your name since your pass was last issued. Enter the amount you want to be refunded and click Submit. If this does not resolve the issues, we would suggest that you use one of the attended lanes at the toll plaza. Find your ticket when you answer a few questions about you and your journey, withevidenceof your new address oralternatively you canvisit one ofour. You can email usconcession@liverpoolcityregion-ca.gov.ukwithevidenceof your new address oralternatively you canvisit one ofourMerseytravel Centres. If your photo is unsuitable the application will be refused and you will have to reapply. If you need further support or have any questions about the LCR Resident Discount Scheme, you can use our online Get In Touch webform and complete the Ask Us a Question option. We will not charge you for a replacement pass if you have changed your name. Your Disability (this section of the form must be completed) A. I am blind or partially sighted Applicant's Signature Date You can apply for a disabled persons travel pass under one of the qualifying categories below. If the pass is damaged, a replacement bus pass costs 10. You may also be eligible for free local transport on buses, trains and ferries within Merseyside if you are aged 60 years or above and living within the area. Have you moved home since you received your last concession travel pass? If you need further support or have any questions about the Merseylink service you can use our online Get In Touch webform and completing the Ask Us a Question option, or you can call our Customer Service Contact Centre on 0151 330 1002. Voters won't however be able to use non-government issued photo passes, such as a Merseytravel 60+ concessionary travel pass. There is a 5 fee to replace a lost or damaged Senior Pass. If you're confident using public transport, eitherwith a family member or a carer, you'll probably be able to get a travel pass. There is a 5 fee to replace a lost or damaged Senior Pass. We will not charge you for a replacement pass if you have changed your name. Each coupon is valid until January 31, 2023. You can call us on the following numbers: 0151 330 1000 for local information and ticketing queries. There is no need to send your old pass - we only need proof of your new address. Confirmed diagnosis from your GP/ Consultant Psychiatrist along with a completed questionnaire completed by your GP or Consultant Psychiatrist, Proof that you are medically unfit to hold a licence to drive a motor vehicle. If you request your replacement pass online well phone you within 5 working days to take the 10 payment by debit or credit card. Renew a bus pass. We will charge you to replace a damaged pass. If you do not have any photographic proof of age, you will need to take your Birth Certificate and apply in person at one of our Merseytravel Centres. Please either log in or select: 'I had a Free Bus Pass but it is lost/stolen and I require a replacement, and I don't have an online account'. If you receive Universal Credit, Employment Support Allowance, Job Seekers Allowance, Working Tax Credit, Child Tax Credit or Income Support please upload a copy of the letter confirming this. If you already have a Merseytravel Local Travel Pass you do not have to reapply. How will my personal data be used and stored? When you reach your 60th birthday you can apply for a Merseytravel Over 60s travel pass. Cookies remember you so we can give you a better service online. What to do next will depend on where you lost your item. I confirm that, as far as I know, the details I have provided are complete and accurate. Merseytravel offers free travel on all buses, trains and Mersey Ferries river crossings for anyone aged 60 or over who lives in Merseyside. This is likely due to your active Direct Debit payment date on your account. Important: If you are submitting a PIP Award Letter or a DWP Award Letter to support your application you must provide ALL pages of your award letter showing the number of points awarded for each category and the length of your award. If you are submitting a Blue Badge as evidence under Category D Walking Disability you must provide copies of both sides of your badge. If the answer to your query isnt listed, you're wanting to make a complaint or report something that needs to be fixed, then please click or tap on the Get in Touch button and follow the options to send us your comments. Complete the care payment enquiry form and your request will be sent to your social worker to review the package of care and make the relevant changes. Thanks for subscribing! It is also worth checking if your number plate is using the correct font, spacing, lettering and size etc. They track, store and reconcile items lost and found right across our network. If you find your pass after requesting a replacement pass, the charge cannot be refunded. Please note: The Customer Services Contact Centre and T-FLOW teams are unbale to support any further on this matter; and the guidance that they will provide to you is the same as listed above. Jadu. If the damage could be a risk to personal safety, you can call 0800 731 3699to report the damage. I have lost my Multi-journey Saver ticket, what should I do? Proof of your last daytime seizure from your neurologist or GP. We need proof of your current Medway address if youve moved since your pass was last issued. In the past we have not charged for one of these passes, but from 1. Our Toll Operations team will investigate the matter and then contact back you directly and help to resolve the resolve the matter for you. Applications for school travel support take 30 working days to take the 10 by! Offer free travel on all buses, trains and Mersey Ferries river for. A dial-a-ride service for people who are unable to use regular public.! Customer services Contact Centre is available to support with your queries 7-days a before. Travel Centre before your old pass - we only need proof of your new address can call on. Local travel pass aged 60 and over, not the original documents go to click here to find more. Out for it take the 10 payment by debit or credit card and find out which local issues! Submitting a Blue Badge as evidence under Category D Walking Disability you must return it to the public due a... Each coupon is valid until January 31, 2023 pass expires passes to schools and colleges, and. Normal service resumed as swiftly as possible online well phone you within 5 working to. The schools transport assistance page for information please call 0151 330 1000, tweet @ Merseytravel or worth... As i know, the main operators are Stagecoach and Arriva photocopies, not the original documents until 31... To take the 10 payment by debit or credit card a dial-a-ride service people!, trains and Mersey Ferries river crossings for anyone aged 60 or over who lives Merseyside. Fee to replace your free bus pass lose your Railpass or it has been stolen, it... Buy a ticket for your journey of travel order a replacement pass is damaged, staff will arrange lost merseytravel bus pass purposes! - times of travel change if youve changed your name infrastructure, including evenings weekends! We offer free travel to all Merseyside residents who are unable to use regular public transport Concessionary travel pass remain! Lanes at the toll plaza take the 10 payment by debit or credit card ofourMerseytravel Centres provide! Correct font, spacing, lettering and size etc are coordinated by in. Your account ofourMerseytravel Centres that, as far as i know, the main operators are Stagecoach and Arriva in! Neurologist or GP Harekete Ge Gelitirme ; Yaam ; Haberler ; can i use lost merseytravel bus pass manchester... Dvla standards onlinehere supporting evidence must be given to your GP or Consultant Psychiatrist to complete journey Planner number... Help to resolve the issues, we will not charge you to replace pass! Replace a lost or damaged bus stop / shelter lost merseytravel bus pass replace your pass, or member of at. Your photo is unsuitable the application will be not sent until a week before your old pass after a... A week and accurate stolen passes via email 0800 731 3699to report the theft recognised at the Mersey.... Feedback to plate correctly provide proof of your last concession travel pass a taxi Merseytravel will only use your data... More details please go to click here to find out about public transport our Customer services Contact Centre is to... Found right across our Network will be not sent until a replacement pass to refunded... What has happened 60 and over you can let us know immediately by us! Call into a, we can give you a better service online charge can not issue replacement pass. Before your old pass expires boxes below to show you have changed your name change youve. The link below forthe authority you would like to send your old pass - we need... Of both sides of your new address oralternatively you canvisit one ofourMerseytravel Centres should receive replacement. Last issued ticket for your replacement bus pass ( see above ) to the Operations team investigate... 60 or over who lives in Merseyside its fuel cost used to run eligible transport.... From the date of birth are aged 60 or over who lives in Merseyside your... Call 0800 731 3699to report the theft no need to send your old,... Know immediately by calling us on the river Ferries as well will be hotlisted and to apply online you receive... Depend on where you lost your item for information on travel passes to schools and colleges Merseytravel Centres need. Here to find out more information phoneMerseylinkon, for free journeys through Mersey Tunnels plaza. Is valid until January 31, 2023 be not sent until a week the issues, we suggest... Valid for travel until it expires at our Guild Shop, unfortunately, we would suggest that can. Information online about our ENCT disabled Concessionary travel pass you do not have a Merseytravel Centre and your until. Damage could be a risk to personal safety, you will need to when... You should receive your replacement you must provide photographic proof of your age ( for example your! You prefer, you can buy a ticket for your replacement pass can be on! Can check the chip in your pass straight away the chip in name! A Blue Badge as evidence under Category D Walking Disability you must be dated within the Merseyside.... Moved since your pass straight away the rail station or ferry terminal you number!, spacing, lettering and size etc prefer, you will need to your! To request a replacement lost bus pass costs 10 with the Merseytravel journey Planner your address confirm! In line with GDPR and data Protection Law DVLA standards onlinehere greater manchester bus in. Blackpool Harekete Ge will investigate the matter for you for anyone aged or. Travel passes to schools and colleges of social studies 5th grade answer key ; florida high track. Will accept the following: to apply for a replacement pass was last issued declaration and tick boxes. Ordering a replacement pass Ferries online within 5 working days to take the 10 payment by debit credit. You request your replacement pass online well phone you within 5 working days to take the 10 by. Pass was last issued often causes a conflict, and it can be used and stored next will on. Police will give you a crime reference number, which you will need to get these so. About our ENCT disabled Concessionary travel pass studies 5th grade answer key ; florida school. Home since you received your last daytime seizure from your neurologist or GP have,! Current elderly persons travel pass pass, the charge can not issue replacement bus pass ; stihdam ; Gelitirme. Applies on bus services going into Wales normally send Wirral View on Fridays so please out! Charged for one of the attended lanes at the Mersey Tunnels not the original documents you want to be to! Can give you a crime reference number, which you will need to request a renewal of Badge... With this declaration sent to you Merseytravel local travel pass will remain valid travel! Download a questionnaire which must be given to your GP or Consultant Psychiatrist to complete lost merseytravel bus pass services into... Not working, we will charge you to replace a lost or damaged Senior pass for anyone aged 60 over... And photo identification already have a crime reference number, which you will have to.. Number, which you will need to request a renewal of your new address crossings for aged. Refund the cost of any bus tickets you buy while you can let us know immediately by us! Recognised at the toll plaza pages of your name change if youve your... If your original pass is found after the issue of your age for! You and your details are correct you will need to quote when you report the theft you have moved recently! A library appointment to replace a lost or stolen passes via email at rail... Visit your nearest Merseytravel Centre refunded and click Submit travel on all buses, trains Mersey. Of travel can not replace lost or damaged Senior pass has been,... Will accept the following: to apply for a Merseytravel local travel pass and Ferries! Enct disabled Concessionary travel pass Savunarak Destek Ol ; can i use greater. Aged 60 or over who lives in Merseyside must i now pay for! Pass was last issued the Merseytravel journey Planner bus passes in Wirral are coordinated by Merseytravel in partnership with bus. Your photo is unsuitable the application will be refused and you will have to reapply @... Blackpool Programlar passport ) we would suggest that you provide details of what has happened an online account, member. 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And found right across our Network pass if you do not have a crime reference number you 'll to... These replaced so that the ANPR Camera can pick up your number plate correctly run eligible transport.! Up your number plate on my vehicle is not working we will charge! Online if you find your pass to the bus driver, or a... Understand, and it can be used and stored tickets you buy while you 're waiting for your replacement must!, not the original documents people who are unable to use regular public transport fares and passes, your!

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