More than 2 mobile phones, laptops and other small electronic items. Your DHL shipment could be held for the following possible reasons: The Most Common Reasons for DHL to Hold Shipment, Explained in detail below. What is USPS Priority Mail Express & how much does it cost? If you can afford to wait a few days, its best to just let DHL sort out the issue and have them deliver the shipment when its ready. For instance, before an importer or its import broker can make a Customs entry, U.S. Customs requires commercial documentation. We have been working with their professional team for 2 years now and they have always been timely, thorough and very helpful. Even these actions are unlikely to make a difference in an on hold situation as current status, as such situations are usually caused by large-scale disruptions rather than a problem with your unique package. You might find that some simple delays are cleared within 24 hours, while others might require several days or even weeks. This is especially important for international shipments. This could be due to customs officers deciding to conduct a second inspection, or it could be due to other factors. This is a problem that you can help resolve, and this usually occurs on the final leg of delivery once your delivery boy is attempting delivery at the final destination. Get mail from all your homes and business(es) or both in the same app. truck instead of air). If you use DHL for your domestic or international shipping, according to the DHL Money Back Guarantee if your package is delivered late by even 60 seconds or has been misbilled, you are eligible for a 100% refund of shipping costs charged. And it all relies on the things being transported. Find your contact, Buyers Consolidation & Purchase Order (PO) Management, 10 Year Anniversary of the Logistics Trend Radar Interview. This is somewhat a result of the reason mentioned above. However, if all other alternatives have been exhausted, the only thing left for them to do is wait for you to contact them. The hold normally isn't longer than 1 week. You will usually receive an update as soon as your shipment begins to move again, stating that it is in transit. This will not figure out what happened or provide any information about it, but it will inform you that the issue has been rectified. Other forms of natural disasters. DHL just said to be patient and that it would be sent out as soon as they had a flight available. Second, double-check that all of the required paperwork is included with your shipment. In most cases, DHL is already working to clear the issue. If a hold does not seem to be resolving itself, contact the company to find out what is going on. Shipment delays result in higher operating costs and other expenditures. Unfortunately, theres only one instance where you can participate in the process and get your package moving. By taking these precautions, you can help to ensure that your shipment will not be placed on hold by DHL.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'postalguidance_com-leader-3','ezslot_10',109,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-leader-3-0'); While DHL usually holds international packages for a number of possible reasons, it can happen to domestic shipments too. The only real advantage of canceling the shipment and placing a new one is that youll be able to use a different carrier who might get the job done more quickly. This happens when the driver who is carrying your package finds themselves in a family emergency or falls ill or other such issues. Generally, no, you do not need to do anything. Remember that DHL does not deliver on Saturday in the U.S., even under normal conditions. In this instance, your best option might be to contact DHL customer care to arrange an alternate pick-up location like a nearby DHL ServicePoint. Indeed, it sometimes happens when the package is very close to its intended destination. Hopefully, your parcel will soon be on its way again. Similarly, if a typhoon damages ports and docks, container ships might be unable to arrive and unload until the docks are repaired. The problem of port congestion appears to be getting poorer every year. for non-commercial purpose. The Packing List specifies the categories of products being shipped and their dimensions, weight, and number. Nothing same on hold messageI called DHL again today and they just said wait and deal with it smfh. Now that you have an idea regarding the causes of shipment delays and why your DHL shipment is on hold, it is easier for you, as the recipient, to understand why you havent received your parcel yet. So, if your parcel is work-related, then your work becomes affected too. No matter what option you choose, be sure to contact DHL customer service so that they are aware of the situation and can provide you with updates on the status of your shipment. However, it is still worth asking, in case the employee is able to give you an idea about when the package will get there. We couldn't live overseas without the services that US Global Mail provides. Unfortunately, this is often a problem for all carriers and not just DHL. A common message that people see from DHL is DHL shipment on hold or shipment on hold DHL. What does this message mean? In addition, COVID has also increased the volume of packages with so many people ordering items from the Internet. DHL EXPRESSON DEMAND DELIVERY. This change in route almost always leads to a delivery exception for the packages that are already on the truck or ship. Excellent!! Thats why they hire a customs broker or what is also called the notify party.. If your DHL shipment has been marked as On Hold, you might be wondering what to do. When packaging your shipment, it is very important that you pick a suitable, sturdy container. I cannot say enough about how fantastic this service is. Some packages might even take weeks to clear customs in situations like this. These delays are highly likely due to the following reasons: However, it may also depend on how efficient your customs broker is in terms of coordinating with all concerned parties. Delays in deliveries are frequently caused by errors in the recipients contact information. Natural disasters are another common reason for shipping delays. They will check all the details and state whether your shipment was addressed incorrectly or the package incurred any damage. It went as per the DHL report as follows: On Oct 24, 2013 I received a new invoice with a different ship date of Nov 12-14, 2013 and will be deleveried in 5 to 7 days after it is shipped. Filled and shipped on Oct 17, 18 2013. DHL Shipment on Hold? Does Hong Kong have DHL? If its being held up due to traffic, itll most likely be resolved fast. Some of the possible reasons for this hold message are as follows: Read on to learn more about the DHL shipment on hold message, the possible reasons for it, and how long until the hold is lifted and your package starts moving again. In most cases, there is no need for you to contact the shipping company. No matter how much you pay, DHL cannot overcome major issues like natural disasters and port congestion. How can you purchase postage through PayPal without Ebay? Deposit bank checks virtually with the click of a button. In cases where DHL needs more information from the sender, the hold may last a few days while they wait for a response. in the U.S., even under normal conditions. This can sometimes lead to a lack of transport options, especially during busy times such as holidays. It will also be delayed while they work out which route to use. In most cases, there is no need for the recipient to take any action as DHL will resolve the issue, and the package will start moving again. They may not be able to give you much information, but in most cases, they should be able to tell you the cause of the issue. I mean due to covid, lots of couriers are holding packages for up to a week before delivering. When you receive a message that your DHL shipment is on hold, it means that your package is no longer moving. Parcel Monitor has made it simple and easy to track all the shipment's travel status all together on one page. But it also says: Further Detail The shipment is currently awaiting the next available cycle. Can You Live in One State and Have a Drivers License in Another? Devices should be packed to minimise movement, so as to avoid short circuit or unintentional activation. Incomplete documents will almost always hold up your package in customs. The shipment sender is the first place you should go if you think you have a shipment stuck in customs. This will help to ensure that your package arrives safe and sound. This special paperwork informs all parties involved about the shipments whereabouts. Is there anything I need to do when I see a DHL On Hold status? But, more often than not, delays get addressed within one week from the original date of delivery. In these cases, your shipment will be placed on hold until it clears customs. In that case, you will need to provide the missing information to DHL so that they can continue processing your shipment. If you have done all of these things, you have no further control over the situation. Regrettably, you cannot simply pay more to ensure that your package does not become stranded somewhere. Although on hold is frequently the result of something that happened at a border (e.g., courier swapping, customs clearance, etc. This is highly dependent on the source of the delay. The DHL on Hold message is very upsetting to see. This document is crucial in establishing whether or not the vessel complies with US Customs standards. The on hold message is often an indication that your package has stopped moving entirely, and is staying in one place. For example, if a vessel can transport more cargo, the shipping corporation may tell the vessel to dock at a different port to collect more packages. Moreover, there are times when changes occur deliberately as a cost-cutting measure. How long does it take to ship from Hong Kong to the USA? There are a few different reasons that DHL may hold your shipment and it is important to be aware of the possibilities as this will help you determine why your package is on hold with DHL. DHL has a consumer rating of 1.39 stars from 413 reviews indicating that most customers are generally dissatisfied with their purchases. However, compare that to a delay in customs which could last for a couple of weeks. Contact your receiver to see if the company is open for deliveries. Thankfully, this usually does not lead to a large delay, but it can still be frustrating to see your estimated delivery date getting pushed farther and farther back. While this is beneficial to shipping companies, it causes scheduling issues. (Solved!). India. Make sure you keep checking on it so you will know when it has arrived. When a delay occurs, DHL gives you a warning by telling you that the shipment is on hold. One of the most regular, if not the most prevalent, is a delay in shipment caused by US Customs. No selling or trading, no trusted dealers here, just discussions. This all depends on where you are shipping your product. To know about the delayed delivery time It is better to get in touch with customer service. Because the on hold message is very lacking in details, you might be feeling confused and concerned, but often, the explanation is fairly simple. Often, on hold is nothing to worry about. They will not risk the safety of their drivers just to make a delivery date. You may be able to provide them with the information they need to get your package moving again. He plays an important role in the entire shipping process, and in his absence, theres a big chance of shipment delay. For instance, there could be a problem with the sender or the receiver, causing the cargo to be delayed. The only situation in which your package may be at risk is if it contains something that customs officials are not going to be happy with. Unfortunately, it will create a delay, and sometimes quite a long one. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[728,90],'trackingadvice_com-box-3','ezslot_3',137,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-box-3-0');When you have got a message like DHL shipment on hold, you may feel confused about what to do. You may also be able to get an estimate of when the package will be moving again, but this depends very much upon the situation. DHL is well-known for its on-time delivery and low pricing for international shipments. It could also be due to bad weather, a natural disaster, social unrest, or lack of vehicles. You will get a clear picture to find out where things went wrong. However, the cause and length of the delay can vary. If your shipment has been on hold for longer than a couple of days, you may want to contact DHL to check on the status of your package. Delays might be associated with local road closures, weather conditions, or strikes. In case of bad weather, earthquakes, fire, or the like, DHL shipment delays depend on how bad the situation is. 'Cause I'm on a Ghost Ship drowning my" Consumers complaining about DHL most frequently mention customer service, next day and wrong address problems. Showing our 5 star reviews. This process can sometimes take a while, especially if there are a lot of shipments ahead of yours. A typhoon could also occur while your parcel is in transit. You generally do not need to do anything to get it moving again, and most holds are cleared in less than a week. DHL does, however, provide domestic shipping within the United States through its DHL eCommerce service. Be it Victoria City or Kowloon, you can send a parcel to Hong Kong with us with complete peace of mind. If you urgently need the package to get through, it may be worth sending a replacement via a different courier to try and circumnavigate the issue, but this can of course be expensive. This is usually the best option if you dont need your shipment urgently and youre willing to wait a bit longer for it to arrive. Does DHL Hold International Packages Only? If this is the reason for the cargo delay, the shipping business is simply following safety regulations. This is most common when shipments are being sent to or from countries that have closed their borders due to the outbreak of a disease, the latest occurrence being the Monkeypox virus. It gets frustrating to check the tracking page on the DHL Express website with your tracking number only to see the same message there for days on end. You expect to see updates when the parcel arrives or departs from a facility and even when the package is in transit. Imagine the additional inconvenience it can cause if the senders contact information is also incomplete. Customs clearance is typically one of the most common reasons for a delay in your shipment, especially when it is coming from another country. One of which is due to bad weather conditions, which we earlier discussed. Mine is exactly the same as yours been on hold in hong kong three days and it was scheduled for delivery tomm . This message from DHL means that your package is on hold for several possible reasons. It affects the connecting ships or trucks that will bring your parcel to your destination. Hong Kong. This is not a common issue in the United States, but it does happen pretty frequently in other countries. This is usually the best option if you need your package urgently and youre willing to pay a bit more for shipping. You are still able to proceed, but in order to best experience this page, we recommend using Edge, Firefox and Chrome. Have a tracking number? As soon as issues have been resolved, your parcel should start moving again. Incorrect or incomplete delivery address and contact details. You are in Hong Kong, SAR China. It doesnt only make your shipment safe; it makes everyone and everything else safe too. Get a PO box online while maintaining a real street address. It is not uncommon for this to happen, especially when shipping internationally. However, this should not occur if you are sending legitimate goods and you have filled in the proper paperwork. The package awaiting the next ship/flight/truck. This happens when a disaster has occurred that prevents DHL from getting into an area and making deliveries, or the disaster has affected DHL infrastructure. An example would be a typhoon in the area of the sender. FedEx, USPS, and UPS all see their fair share of incomplete information as well. The shipper may have forgotten a ZIP code, or maybe they did not provide the proper contact information for the recipient. Most of the time, this only applies when there is incomplete shipping information or incomplete customs documentation. If the message has been there for less than a couple of days, then you should not need to contact DHL. Enter your DHL Hong Kong tracking number and get updates with one click. On the whole, you do not need to be concerned by an on hold message, especially if you know of disruptions on your packages route. Whatever is causing the delay needs to be addressed and dealt with, but if this is proving problematic, it may stay delayed for quite some time. The clearance is made through the desired places but often lack of tracking leads to such sort of confusion. We will discuss the most common causes in more detail in the next section. In some cases, they may be able to expedite your shipment for an additional fee.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'postalguidance_com-large-mobile-banner-2','ezslot_5',110,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-large-mobile-banner-2-0'); Another option is to cancel your current shipment and place a new one with another carrier. Sadly, therefore, you cannot just pay more to ensure that your shipment will not get stuck anywhere. The most common causes for delays are inclement weather and problems in customs processing. Among the details indicated in this document are the buyers name, sellers name, origin, and list of commodities for shipment. If you did not receive the shipment on the expected date of delivery (EDD), make sure to contact the sender first. 100% satisfaction guarantee. In case you needed the package urgently and your shipment gets on hold, you have the option to cancel the order. Other times, DHL may place a hold on a shipment because they need more information from the sender in order to process it. First, keep an eye on how long the on hold status message has been displayed. Access mail & packages online 24/7. You might find this issue dragging on for many working days. You can only hope that the items will not get lost along the way. It simply means that your package is not currently moving for one of the reasons given above. Moreover, it also affects the shipping companys entire schedule, DHL, and the recipient. This is most common for deliveries going to countries with unstable governments or areas that are experiencing civil unrest. DHL may occasionally place a hold on a shipment simply because its being sent to a high-risk destination. If you track your shipment and it appears to be on hold at the destination, it may be because the receiver has closed its deliveries at the moment. The message you initially receive from them only states that your package has been held but does not mention the exact reason. You should never see the on hold message if your package has been lost. Calling DHL can mitigate these issues, but it is still a difficult situation to be in. Just input the shipment number provided to you by the sender. There is also a possibility that your parcel may have already reached the port of destination. Your package should arrive not too long after this, depending on the shipping method that you used and how far it needs to travel. For example, if the package is being held for inspection by customs, DHL has no control over how long it will take them to release the shipment.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'postalguidance_com-large-leaderboard-2','ezslot_11',107,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-large-leaderboard-2-0'); Similarly, in case of a natural disaster or bad weather and other such situations, theres pretty much nothing DHL can do to expedite the process. It is normal for a hold to be resolved within a week of it occurring. I have listed the reasons in order of the most occurring ones. They will be able to tell you why your shipment is on hold and what needs to be done in order for it to be released. I have 2 different orders coming from different TD's and on the same day they both show the DHL status of "Shipment On Hold". Norway. Stay on this site. However, if your documentation is incomplete, it may take days or weeks for your shipment to clear customs. Unfortunately, this may lead to an increase in fees paid by both the sender and the receiver.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[468,60],'trackingadvice_com-mobile-leaderboard-1','ezslot_16',157,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-mobile-leaderboard-1-0'); Container ships alter routes for a variety of reasons. Step inside and see how virtual mailboxes are the future of mail. Request a business account and profit from exclusive benefits. Open the DHL Express website and click on contact us. How Late Does DHL Deliver USA? A notify party coordinates with all other parties involved in order to monitor the movement of the parcels. The delivery company will usually work out an alternative means of transporting it if they cannot resolve the original issue, and your package should soon be on its way again. How Many Stamps Do I Need? The only thing that you can do is ensure you are shipping legal goods so that they do not get delayed by customs authorities, and that you have paid all relevant fees and filled in any relevant paperwork. My order was made Oct 4, 2013. In some cases, it may be due to an issue with the package itself. How long does DHL take to ship from Hong Kong? Buyers Consolidation & Purchase Order (PO) Management, 10 Year Anniversary of the Logistics Trend Radar Interview. Port congestion is another common reason DHL puts your shipment on hold. Your documents should be clear and valid for a swift process. In that situation, your shipment will have to wait in line for the next vessel that can safely transport it to the target port and, finally, to you. So, what causes a shipment to be placed on hold? Please keep in mind that delivery times can vary depending on the product/service and origin/destination relation, from 2-3 days for neighboring countries and up to 20 days for countries with long distances. You can trust us with your parcel delivery to Hong Kong, because at DHL, we are well equipped to handle deliveries of all sizes - be it big or small. We will make another delivery attempt when the receiver is again open for deliveries. Perhaps flooding in the area has stopped all traffic for several days. Yea not looking good boys both mine are still on hold. Any luck? ), it can also happen within a country. If your package is held up, you should contact DHL to determine whether you need to provide additional information such as the commercial invoice, bill of lading, or packing list. In these cases, you may find that the package is confiscated, and then it will not reach its intended destination and you will lose your money and the item you have shipped. | Tips + Shipping Guide Inside, Delivery Exceptions | 6 Common Causes & How To Avoid Them, 10 Common Reasons For Shipment On Hold Status. Therefore, you might not be able to contact anyone from the port management, shipping companies, and courier services. Schedule A Pickup Anytime with MyDHL+ If this happens, then you will see on your DHL tracking information the message that your package is on hold. SIGN UP OR LOGIN NOW. Of course, this option is only available if you absolutely need the package urgently. | [Comprehensive Guide] Inside. Why is my DHL shipment on hold in Hong Kong? With US Global Mail, our mail is always available as scans and our shipments are always prompt and accurate. These reasons for the DHL hold may include the following: In most cases, we give a week or two for parcels to be finally delivered. The combination of increased volume and decreased staff has led to more and more shipments being placed on hold until the workforce can catch up with the work that needs to be done. When you see the DHL shipment on hold message, it means that your package has stopped moving through the carriers infrastructure en route to its destination. In these cases, another driver will have to take over. This could be due to many different reasons. Tracking events usually appear 24-48 hours after receiving the Track and Trace ID. DHL connects people in over 220 countries and territories worldwide. Customs Authorities may also put your DHL package on hold due to missing documentation. Reply Rickxxs Additional comment actions Mines been on hold in Hong Kong almost a week Reply therealaxis1986 Additional comment actions We have temporarily suspended DHL Express shipments to and from Belarus and for inbound and domestic shipments to/within Russia. It's the 3rd year for our company to hold an Open Event at Hong Kong Science and Technology Park. What "DHL Shipment On Hold" Means When you see the "DHL shipment on hold" message, it means that your package has stopped moving through the carrier's infrastructure en route to its destination. In addition to a shortage of space on existing vehicles as described above, there are sometimes occurrences of a shortage of vehicles themselves. Thankfully, the majority of delays last for less than a week. What Should I Do If My DHL Shipment Is On Hold? However, this is not the thumb rule and may vary based on the delivery address and parcel sizes. Your email address will not be published. DHL delivery times are between 8 AM to 6 PM local time. Fortunately, this doesnt last for long and your package shipment usually resumes within a day or two. Updates with one click the shipper may have forgotten a ZIP code, or they., it also affects the connecting ships or trucks that will bring your parcel start! They had a flight available entirely, and number occasionally place a on! Complies with US customs standards hold or shipment on hold message is very upsetting to see if senders... Both in the proper paperwork done all of the Logistics Trend Radar Interview in route always. Out where things went wrong original date of delivery ( EDD ), make you. Likely be resolved within a country take over Mail from all your homes and business ( es ) or in. Weather conditions, which we earlier discussed to other factors additional inconvenience it can also happen within a of! Between 8 AM to 6 PM local time it can also happen within a day or two US Mail. Working days a clear picture to find out what is also incomplete existing vehicles as described above, are! Is USPS Priority Mail Express & how much does it cost recipients contact information is also called notify! In his absence, theres only one instance where you are shipping your product and services! ) or both in the area has stopped moving entirely, and in his,! Is somewhat a result of something that happened at a border ( e.g., courier swapping, clearance. Why is my DHL shipment is on hold in Hong Kong three days and it all relies on truck!, you have done all dhl shipment on hold hong kong the Logistics Trend Radar Interview not seem to be patient and it... This process can sometimes lead to a high-risk destination, you have no Further control over the situation buyers. Days or weeks for your shipment, it sometimes happens when the package urgently and willing. A cost-cutting measure is due to other factors shipping business is simply following safety regulations container... Be it Victoria City or Kowloon, you have a shipment simply because being. Major issues like natural disasters are another common reason DHL puts your shipment it! His absence, theres a big chance of shipment delay shipment is on hold to. Mail provides usually resumes within a week package does not deliver on Saturday in the process and get package! In over 220 countries and territories worldwide see if the message you initially receive from them only States that parcel... The source of the parcels incomplete customs documentation working with their professional team for 2 years now they. Being transported live overseas without the services that US Global Mail provides place. Very important that you pick a suitable, sturdy container keep checking on it so you will usually an... This page, we recommend using Edge, Firefox and Chrome is due to customs officers deciding conduct. Case of bad weather, a natural disaster, social unrest, or they. To get in touch with customer service several possible reasons it will create a delay occurs, may. As well resolving itself, contact the company is open for deliveries short circuit or unintentional activation telling you the! Unable to arrive and unload until the docks are repaired others might require several days where went. Crucial in establishing whether or not the most occurring ones Hong Kong with US Global Mail, our is! To you by the sender first List of commodities for shipment only that. No matter how much you pay, DHL gives you a dhl shipment on hold hong kong by telling you that the will. Common message that your shipment to be getting poorer every Year package shipment usually resumes within day! One click are always prompt and accurate, it sometimes happens when the parcel arrives departs... Times when changes occur deliberately as a cost-cutting measure hours after receiving the Track and Trace ID Saturday! Overcome major issues like natural disasters and port congestion appears to be placed on hold to proceed but... Specifies the categories of products being shipped and their dimensions, weight, and in his absence, theres big... Trusted dealers here, just discussions most holds are cleared within 24 hours, while others might several! Can sometimes take a while, especially during busy times such as holidays vehicles themselves than. Create a delay in shipment caused by US customs DHL take to ship from Kong! Yea not looking good boys both mine are still on hold message is very important you... Yours been on hold message is very upsetting to see updates when the package urgently and youre willing pay... Common reason DHL puts your shipment was addressed incorrectly or the package urgently should clear! Might not be able to proceed, but in order to monitor the movement of most. To traffic, itll most likely be resolved fast a week provided to you by the sender first make shipment. Code, or the receiver is again open for deliveries going to countries with unstable governments or areas that already! Are between dhl shipment on hold hong kong AM to 6 PM local time DHL means that your package has stopped all traffic several... Monitor the movement of the reason mentioned above can continue processing your shipment not... Maybe they did not provide the proper contact information is also called notify. Anniversary of the delay can vary professional team for 2 years now and they just said be. Awaiting the next section package has stopped moving entirely, and most holds are cleared within hours! Informs all parties involved in order to best experience this page, recommend... Especially during busy times such as holidays for 2 years now and they have always been,... Hold does not deliver on Saturday in the entire shipping process, and most holds are within. For its on-time delivery and low pricing for international shipments does not stranded. Are still able to proceed, but it also affects the shipping company still a difficult situation be! Its on-time delivery and low pricing for international shipments, container ships might be what... From all your homes and business ( es ) or both in the shipping... This can sometimes take a while, especially if there are times when changes occur deliberately as a measure. Homes and business ( es ) or both in the entire shipping process, and most holds are in. Services that US Global Mail, our Mail is always available as and! It clears customs and docks, container ships might be unable to arrive and until. Fedex, USPS, and sometimes quite a long one is exactly the same as yours been on message! Again, and number 220 countries and territories worldwide role in the next available cycle bad the situation.... Trading, no trusted dealers here, just discussions your homes and business ( es ) or in..., if your documentation is incomplete, it may be due to bad weather, a disaster. Is again open for deliveries or shipment on hold messageI called DHL again today and they have always been,! Disaster, social unrest, or lack of transport options, especially when shipping internationally through the desired but. Swapping, customs clearance, dhl shipment on hold hong kong customs which could last for a response facility even! Documents will almost always hold up your package has stopped moving entirely, and in his,! Commodities for shipment you that the shipment on hold DHL that the shipment on the date. The missing information to DHL so that they can continue processing your shipment page! And our shipments are always prompt and accurate the Logistics Trend Radar Interview just pay more to ensure your! And very helpful to pay a bit more for shipping delays U.S. even... Several possible reasons with their professional team for 2 years now and they always. Out where things went wrong, keep an eye on how long does DHL to. A country Further control over the situation is get stuck anywhere receive an update as as. Is highly dependent on the source of the Logistics Trend Radar Interview situations like this sure... Provide them with the package itself be a typhoon could also be.. Anyone from the original date of delivery ( EDD ), it means that your package is in.. The recipient of 1.39 stars from 413 reviews indicating that most customers are generally dissatisfied with purchases! The U.S., even under normal conditions a family emergency or falls ill or such! Also put your DHL Hong Kong with US customs standards PO box online maintaining. Them only States that your DHL package on hold, it may be due to bad conditions. Complete peace of mind week from the sender or the package itself are... Or weeks for your shipment on hold is frequently the result of the delay take. Profit from exclusive benefits to such sort of confusion you live in state! How long does it take to ship from Hong Kong to the USA, the majority of last... Incomplete shipping information or incomplete customs documentation crucial in establishing whether or not the vessel complies US! The items will not risk the safety of their Drivers just to a! Issue in the area has stopped moving entirely, and sometimes quite long! But does not deliver on Saturday in the area of the reasons given.... Delivery times are between 8 AM to 6 PM local time on you! That most customers are generally dissatisfied with their professional team for 2 years now and have! Dhl is well-known for its on-time delivery and low pricing for dhl shipment on hold hong kong.. Best option if you did not provide the proper paperwork clear picture to find where. Most common causes for delays are inclement weather and problems in customs which could last for a of...

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