When you agreed to cancel the carrier of the company, you are sure to send back the leased device. Need to reach Optimum customer service, make changes to your account or voice a concern? When you drop off your equipment, keep your return receipt or tracking number. All EarthLink internet plans come with a one-year contract. Sunrise: 08:40AM. Pricing varies by location and availability. These partnerships allow us to connect you with the best providers and products for free. Select how you prefer to receive outage communication in your Optimum profile under Communication Preferences. To troubleshoot common Optimum internet, TV and phone issues, go to the Optimum support page. Saturday: 9 a.m. to 3 p.m. EST. Use the search box at the top of the page to filter by product or keyword. The cost for your bogus equipment return fees from Suddenlink is based entirely on what service you have. We've got a couple things to clear up to get you connected to Astound Broadband. Customer service number: 866-347-4784 Hours: 24 hours a day, seven days a week Early termination fee: Full billing cycle. We're sorry that didn't solve your issue. Even if you send all of the right equipment back and you do so within the given time frame, Suddenlink might still lose your equipment and then try to charge you fees because of it. You will need to call Verizon customer service to cancel your internet. I need a return label to return a box to suddenlink. You will need to call Astound customer service to cancel your internet. Drop off the box. Shipping the equipment back; we will provide you with a prepaid FedEx shipping label. Click to reveal You will need to call EarthLink customer service to cancel your internet. In that case, you may want to transfer your service instead of canceling if there are no other, better internet options in the area. While returning Centurylink equipment, return the faulty equipment as soon as possible and ensure that it is undamaged. See the full list: Pet Friendly Hotels in Antony. Sunday: Closed. However, not all browsers allow you to take advantage of all the new features. You can. Equipment return: By mail or in person at a store location. When you call to cancel, ask about shipping labels and potential compensation for mailing your equipment back. Select how to reset your password. If you live in NY, NJ, CT or PA, please follow the return instructions below. Altice Amplify gives a manufactures 12- month restrained guarantee against defects. Optimum offers customers several bill payment options for your convenience. There is no option to cancel online, but you can cancel your Cox service by calling customer service or visiting a Cox store. There's a slight chance you may be able to cancel online, but don't count on it. This is the organization authorized by Suddenlink to take your equipment and ship it back to the company. With Hold at FedEx Location, customers can pick up shipments that have been redirected or rerouted. Prior to its acquisition by Altice,. 624 Jefferson St. Kerrville, TX 78028. The potential early termination fee will vary based on the length of your contract and the number of months you are still under contract when canceling. As such, there are no early termination fees. If everything is fine, you will get the costs returned within one month of receiving the equipment. Most customers will see a max of $240, but the ETF may be much lower if you cancel further into your contract. What Happens if Suddenlink *Loses* Your Equipment, If Suddenlink is trying to charge you a bogus equipment return fee even though you returned your equipment on time and in good condition, you have legal options to keep your money. Additional fees and terms may apply. Solar noon: 12:59PM. The breakup is complete. Drop off your returns at any of our 60,000+ retail and FedEx Drop Box locations. FairShake can help. So we created a free concierge service you can call at the phone number below. Avoid posting any personal information, such as account numbers or addresses, to the public page. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to discuss your options with one of our award-winning customer service representatives. Equipment return: "Promptly" by mail or in person at a store location. Customers will pay any fees Suddenlink incurs in retrieving the equipment. I need to return the equipment to suddenlink and need to, I need the Suddenlink modem return address or label. At RCN, when we say we're here for you, we mean it. All HughesNet plans come with a two-year contract and a potentially hefty fine for canceling service early. Paying your monthly Optimum bill is easy, and you can manage your Optimum billing in several ways. Get packaging supplies and tips, plus all the other shipping support you need at this FedEx location at 1717 Sidney Baker in Kerrville, TX. Apply today for the Affordable Connectivity Program (ACP), Converter Boxes including 2 Tuner, 4 Tuner and 6 Tuner DVR Powered by TiVo, Every Room Powered by TiVo, TiVo Preview, HD/DVR Converter Box, HD Converter Box, and Digital Converter Box, Cable Modems including Modem, WiFi Router, Modem & WiFi Router, 1 Gig Modem, and Enhanced Whole Home Wifi. Tap below to get started. In Lisas Words: Ever Read more, Taylor Gadsden 3 min read, Joe Supan 5 min read, Camryn Smith 7 min read. Don't worry, a real human being is ready to get you connected as quickly as possible. It looks like the address you provided has a special price agreement with Astound Broadband powered by RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc.. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to lock in your offer. Customer service number: 800-234-3993 Hours: Monday to Friday, 8 a.m. to 9 p.m.; Saturday, 9 a.m. to 6 p.m. The fee for a modem, for example, is $100, and the fee for a router is $80. Safely deliver it to any shipping center, preferably UPS or FedEx. Options include pickup, delivery, proof of delivery, C.O.D., customs brokerage, supply chain management and special handling. Equipment return: By mail within 30 days of canceling service. How do you reboot your Optimum cable box? Canceling early will result in an early termination fee. Get that equipment in on time. Yes No. Nearby locations. Invalid Optimum ID, please complete all fields. You can call customer service to sign up with your new ISP, but most providers let you sign up online. Learn how to send back your AT&T Internet, AT&T Fiber, Fixed Wireless Internet, or U-verse TV equipment. The WiFi was good the first 2 months of having suddenlink WiFi then when they offered me too upgrade, I denied from then my WiFi has been much slower. They are really a light for us in a very hard time. Call our award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to find out when we can get you connected with astounding internet services. I need a shipping label to return Today I go on line www.Suddenlink.com and look for return instructions. No Surprises Here. You can contact customer service if you need help finding this account number. Ask the customer service representative about the equipment return policy when you cancel. The device needs to be in the same condition that the customer received it. X | `>`. Any unopened Apple TV device can be returned within 14 days of the date of purchase to a Suddenlink store. Using a non-DVR remote, you can press SEL on a highlighted program in the Channel Guide and choose Record. For monitoring the dispatched shipment, use the tracking receipt that you have obtained at the time of dispatching the package. If you set up your Optimum ID with an alternate email address or phone number, Optimum will send you a temporary password. Make sure you document the equipment with your phone or with a camera before you deliver it back to the company in person or through the mail. Fill out the online form to chat with an Optimum representative 24/7. If you do this, you can make sure you are well within the deadline but be sure to get a receipt. Your privacy is important to us. Note that every possible ISP isn't listed, so you may not see yours, but you'll find most of the top providers. The fine print also states that you must return each piece of equipment in roughly the same condition it was received, and if you dont you will be charged the full amount as a damaged equipment fee. You're almost ready to go, but we need a few more details. I then go to a Suddenlink chat room and request equipment return shipping labels. It might have extenders or repeaters, or similar power cords, adapters, or cables. Xfinity gives you a few options when it comes to canceling. In Addition to the return policy, the purchaser must return the machine in the identical condition that they obtained it. Take your complaint beyond customer service and get a real resolution. There are five steps you'll need to follow: 1. Forgot your Optimum ID? Allconnect.com does not include every service provider available. The action you just performed triggered the security solution. I am positive that at the end of the article you will feel assured as to how and where to ship back your device or equipment and for any questions please Suddinlink customer service located on your recent bills. To return any gadget near, you use the following data: FedEx: FedEx has a special webpage dedicated to DirecTV return equipment. When switching to a new provider, your cancellation date should be the day of your new service installation to minimize the time you have to go without an internet connection. Cox has the highest potential ETF of nearly any non-satellite provider, but that's only if you have a promotional rate plus some other special offer (which Cox rarely runs) and then cancel immediately after the first 30 days. The equipment had not been picked up nor had I received boxes to return my equipment. Head to your nearest FedEx Office, Office Depot, OfficeMax, FedEx Ship Center or FedEx Authorized ShipCenter location. Had to follow up on the app. Additionally, there is no indication of what the fee is if you fail to "promptly" return your device. Like with AT&T, canceling online is probably reserved for DSL customers only. To obtain a shipping label online, UPS explains that you'll begin by clicking on "Create a Shipment" from the Shipping tab on the home page. Youll be the first to get the latest news and promos directly to your inbox. Once your cancellation is complete, you will receive a confirmation email with information on whether you have any equipment that needs to be returned and how to return it. Optimum customer service is there whenever you need help. Other restrictions may apply. No need to explain what your intentions are. All services not available in all areas. If you have decided to cancel your account with Suddenlink, or youve made changes to your account, or some of your equipment is simply not working but its under warranty, you have to contend with the return process. Our contract with SuddenLink/Altice has ended, and the equipment must be returned. Sign into your Optimum account and then send email from your Optimum email account. Get your FedEx prepaid shipping label here. Either way, you'll want to know if you're under a contract with your current provider and what penalties may come with your cancellation. Well send you the fastest internet options, so you dont have to find them. Enter your information and get updates on popular Allconnect offers in your area. You can use the Suddenlink location finder and visit a store in your area to return the items in person. For more information, visit the Mediacom service commitment agreement page. Please bring the equipment and all remotes, cords, chargers, and ancillary parts to the Campus Support Center, RPL 150 Monday through Thursday, 7 am to 4 pm. Contact technical support via live chat, Twitter or Facebook at any time of the day, 24/7. And FairShake can help. Suddenlink Need Print A Return Label Return My Suddenlink. Check your email for what youre required to send back and next steps. It might have extenders or repeaters, or similar power cords, adapters, or cables. When you cancel your subscription, you must send back the equipment. Your local Optimum customer support number is the best number for current Optimum internet, TV and home phone customers to call regarding their service. Fee for late or no return: Call customer service for details. Canceling service before the contract ends will likely result in early termination fees. We use cookies to improve your experience on our site and to show you relevant advertising. When you prefer to ship back the equipment back to the company, you can use FedEx or any licensed FedEx location close to you. Optimum.net is compatible with a wide range of browsers. The FedEx Mobile app does all that and more. Dont let this happen to you. You will need to call Frontier customer service to cancel your internet. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. According to the cancellation page, "some" customers can cancel service online. Most TVs allow you to program your Optimum TV remote using the following steps. AT&T makes it pretty easy to return your equipment. For more, check out our tips for how to speed up your Wi-Fiand the best location to put your router for faster internet. Need help logging into your Optimum account? Hours: Monday to Friday, 8 a.m. to 6 p.m. local time Early termination fee: None. Certain equipment may be required to receive advertised speeds. You don't even have to box it up. Our contract with SuddenLink/Altice has ended, and the equipment must be returned. You may find the grass isn't greener on the other side and end up sticking with your current provider. I was having problems with the company for months. Paying your monthly Optimum bill is easy, and you can manage your Optimum billing in several ways. Suddenlink's system keeps telling me "There appears to be an issue while creating you label". This is according to the leasing terms contract you made with the corporation when you signed up for their service. Your ex-provider could easily hit you with hundreds of dollars in fees for not returning the rented modem, router, receivers and other equipment on time. David Anders is a senior writer for CNET covering broadband providers, smart home devices and security products. That seems a bit unreasonable, but the vague mention of returning equipment "in a timely manner" indicates there may be some wiggle room. With the services comes with the installation and use of the equipment needed to render the service. To be sure, you can track the cargo on their respective website. Give us a call at 1-800-427-8686 to discuss your options with one of our award-winning customer service representatives. Want CNET to notify you of price drops and the latest stories? All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247, Help with Suddenlink Equipment Return Fees, How to Avoid Equipment Return Fees from Suddenlink. Didn't get your return box? If the returned equipment is damaged due to abuse, we may add a damaged equipment fee to your bill. Types Of Christmas Trees And Their Advantages. It looks like Astound Broadband service may be available at your address. Equipment return: By mail within 30 days. In the instructions there is a link to print return labels. Your account at your fingertips. Spectrum does not require a contract and does not charge early termination fees. Woman picking up a hold for pickup package at FedEx, FedEx packing materials for your FedEx Express packages, Get directions to FedEx Ship Center at 1717 Sidney Baker Kerrville, TX. Customer service number: The correct number to call varies by location. Optimum does not require a contract for home internet service. If your purchase was made with a credit or debit card, your refund will be returned to that card. 5. Returning Suddenlink tools is no longer so tedious, and you can do it if you comply with the hints of the company. 1 Court Square West, Long Island City, NY 11101 Both parties can decide how to deal with it, which could be refund, replacement or repair. 33 Suddenlink Return Label trishascott April 30, 2020. You will need to call Viasat customer service to cancel your internet. By subscribing, you agree to receive Allconnect newsletter and promotional emails. The cost for your bogus equipment return fees from Suddenlink is based entirely on what service you have. Start your return. On the confirmation page, click the box at the bottom that says Get label to print your pre-paid return label. Suddenlink was an American telecommunications subsidiary of Altice USA trading in cable television, broadband, IP telephony, home security, and advertising. US. You can select a program on your Channel Guide and press REC on your DVR remote to start recording. Don't let it have that satisfaction. The offers that appear on this site are from companies from which Allconnect.com receives compensation. Well, it's your lucky day. The fee for a modem, for example, is $100, and the fee for a router is $80. Get ready to experience faster, easier, more reliable service than you ever thought possibleplease call 1-833-249-2786 to get connected. Customer service number: 855-463-9333 Hours: 24 hours a day, seven days a week Early termination fee: $15 for each month remaining on your contract, up to $360. Windstream doesn't fully disclose how or when to return your equipment, only that customers should "contact a customer service representative" at the above number. Equipment return: By mail within 30 days of canceling. Find the Optimum internet, TV and home phone services you need for your home. How do you program your Optimum TV remote control? Eventually, the provider will have to accept your cancellation request. EarthLink will send you a shipping label once your cancellation is processed. Camryn Smith 6 min read, Julian Dossett 6 min read, Erin Gobler 4 min read. Get info on how to return your wireless device, Find out how to return your DSL equipment, Sustainable Electronics Recycling International (SERI), Learn more about return equipment fees and charges, Cancel your internet, TV, or home phone service, Read this before you return your equipment, Antenna and accessories like the mount and pole, Wi-Fi extenders if they're included as a part of your Extended Wi-Fi Service, Wall-mounted equipment like Ethernet jacks, Fiber jacks, or Optical Network, Equipment you own like extenders, HDMI cables, or Ethernet cables. CenturyLink doesn't require a contract with its DSL or fiber-optic service, so there are no early termination fees to expect when canceling. That's fine but if you get in to return your equipment just 1 day after your billing cycle starts you will be charged for an entire month of service you don't use! It becomes your responsibility as per the contract terms to lease again or return them their receivers. Then, package it perfectly, attach the return label to the box and safely ship it to the CenturyLink store. You may find that sticking with the provider for a little while could save you money. All content on this Web site is proprietary. Bullhead Print And Ship FedEx Authorized ShipCenter. Use the materials that came in the new equipment's box to pack up your equipment. Early termination fees can run well over a hundred dollars depending on the provider and how far you are into your contract when you cancel. This step-by-step guide will explain how to cancel your home internet service. Use the courier company website to track the delivery. Once you have obtained your label, use a box with appropriate packing material that will secure and hold the equipment including all cords and remotes. Modem required for internet service. Equipment return: By mail within 60 days, recently updated from 30 days. Be sure to contact Suddenlink if they do not. To avoid a fee, return your undamaged equipment within 21 days of the service change or disconnect date. Further down the page, you'll find contact information, potential fees to be aware of, equipment return policies and other pertinent things to know when canceling an account with some of the larger providers. We regularly update the site in an effort to keep this information up-to-date and accurate at all times. Maybe you're moving far away from your home internet provider, or you've found a better internet option in your area. You can customize your shipment to your needs with value-added options from FedEx. Then affix the mailing label, make note of your tracking number, and drop it off at any FedEx location. In case you have deposited the package to an authorized FedEx store, you can guarantee since FedEx notifies the company of the progress of the cargo. 2-Year Price. Most likely not, but it's one way the company can get back at you for canceling. You can set Optimum DVR recordings using multiple methods. Enter another ZIP to see info from a different area. Follow these 4 simple steps to return your equipment: Prepare your shipment. For more contact information, visit the Kinetic customer support page. If you're moving, I'd recommend setting your cancellation date for either the day you plan to be completely out of the residence or the day after, assuming you'll want an internet connection while packing up. Follow these 4 easy steps for returning all other equipment. Enroll in our rewards program for free and get even more perks for choosing FedEx. You have. Once you see the four solid lights on your modem, plug the router back in and turn your computer on. EarthLink leases internet lines from several different providers, meaning connection type, speeds and, most importantly, in this case, the modem you need will vary depending on where you live. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. Equipment returns including Apple TV . The process for canceling your internet is pretty much the same with any internet provider, but there may be some minor differences between them. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. The customer service representative will assuredly inform you of what to do with your modem/router when you cancel, but if not, be sure to ask. That you could make it resolved in a few days is wonderful. No contracts. This equipment ranges from a TV box, modem, and TV controller to the cables. In case you fail to return the receivers to Altice Amplify, they will cost you for the average price of the Suddenlink, which cost more than 200 bucks. Whether you're moving houseor thinking about switching providers, understanding your alternatives is the first step toward canceling your current internet service. Attach the label.Attach one return label per box and be sure to remove or cover any old shipping labels. Nothing wrong with that, and totally understandable. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. Find another location. 1812 Hwy 95 Ste 14. Customer service number: 800-934-6489 Hours: 24 hours a day, seven days a week Early termination fee: $10 for each remaining month on your contract, up to $230 Equipment return: By UPS prepaid pickup or dropoff at a UPS location, or in person at an Xfinity location. It looks like Astound Broadband isn't available in your area yet. Simple click here and enter your information. If you're moving, your current provider may be available at your new address. You will need to call HughesNet customer service to cancel your internet. Theme Scene is an independently owned cable TV & internet is comparison review resource. We can provide you with a prepaid FedEx shipping label. Recover it. Drop off pre-packaged, pre-labeled FedEx Express and FedEx Ground shipments, including return packages. Then click "See contact info" in the Existing Customer Account and Tech Support card further down the page. On the confirmation page, click the box at the bottom that says "Get Label" to print your pre-paid return label. Check your inbox and stay tuned for deals, news and more. Verizon is protective of its equipment. If you purchased from a third-party retailer, returns are subject to their retailers return policies. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Some of the most popular pet-friendly hotels in Antony are Hotel Montbriand Antony (Ancien Hotel Alixia), Hotel De Berny, and Ibis Budget Antony Massy. The fees are broken down based on the type of equipment. AT&T Returns are only supported at FedEx Office Print & Ship Center locations. Failure to return equipment on time could result in added fees of $210 for the fiber service unit and power supply, $175 for a Fios router and $99 per Fios Network Extender. Then I receive another invoice from Suddenlink for the up coming billing period. May or may not be available based on service address. For more information visit the Optimum terms of service. How to Return Your Equipment You can avoid all of that by making sure you return each and every item the proper way. Say "Home" or press 1 Press 1, 2 or 3 Remain on the line Your router will result in an $80 fee, and your digital antenna will be a $25 fee. From there, you can search hundreds of tips to troubleshoot topics related to your services. Optimum does not use email to provide customer support. Customers have raised many complaints about these hidden and bogus charges after they followed all the Suddenlink steps. Need help finding internet & TV providers near you? Equipment return: By mail within 45 days. You can access your Optimum email once you create your Optimum ID, which is your email. Help me with my issue SuddenLink Customer service issue Reported by GetHuman-cjhgoldw Fee for late or no return: Varies by device(s). Plan for your cancellation. Customer service number: 800-288-2020 Hours:24 hours a day, seven days a week Early termination fee: Up to $180. Most providers will make you call in to attempt to keep you as a customer. Unplug the power from your modem and router. Get Directions. You'll be prompted to enter your information on the "Ship From" page and the name, address and other information for your recipient. After 14 days, devices are no longer eligible for return or refund. As with any customer service line, you can expect to be on hold for a bit. If you are under contract, be aware of where you are in that contract before canceling as early termination fees may apply. Getting that installation date will have you complete the next step before this one, but more on that later. Astound Business Services are available at your address. Suddenlink's parent company Altice USA announced on May 25, 2017, that some of Viacom's channels would return to Suddenlink as part of a wider agreement between Viacom and Altice USA. Xfinity doesn't state online when you need to return your equipment by, and the fee for late or unreturned items may vary by the devices you have. Bullhead City, AZ 86442. Equipment return: By mail only, UPS or FedEx within 21 days. Speak with customer service for a time window to return your rented devices. Optimum also has a separate Twitter page to specifically ask questions and get help. You do not have to worry about the packing needs, as this organization will supply these services for you. Early termination fee: None. Though rare, Optimum service outages can occur due to weather, construction or other reasons. Visit the CenturyLink cancel service page. To make this transaction as convenient as possible, first call us to schedule the disconnect work order: 1.800.427.8686. fedex.com. Fee for late or no return: Varies by equipment, up to $300 or more.

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