They explain that the 2 cream donuts were not fresh. Dismiss. Take a deep breath and keep calm nobody knows you better than you. Sorry - No jobs match your search term - try a different keyword? Happened over the phone. It is based on a set of scenario questions. Dont forget to think about some questions you want to ask us too! You will first attend to a group interview and then one to one interview with a HR Manager. Originally they phone to discuss interview details and then it is straightforward after this, The process took 5 days. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? They read from a guide for the position. Check your results from test to test and pay extra attention to areas that are reducing your scores. Detailed but fair, lot of questions so be prepared! Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. It was a calm environment and easy going. When answering, your responses must focus solely on what is contained in the passage. I applied online. Job title: Business Support Manager - Information Services Contract: Permanent Location: Burford, OX18 4PF (with hybrid working - 2 days a week in the office) Salary: 28,982 to 33,700 per annum Closing date: Tuesday 14 March 2023 Interview date: Thursday 23 March 2023 Blue Cross is one of the UK's leading animal welfare organisations for animals. The process took 1 week. Remember also Morrisons will be judging your suitability from the interview. Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. Applicants are also required to complete a work style questionnaire. What would you do? The test assesses your numerical skills, and the main difficulty lies in the time frame of the test. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. The interviewer was nice. Customer Assistant Job Openings Morrisons Newington. Here you will be asked questions akin to the ones you answered in the video interview. Great. 2. Expect to be presented with information that has to be sorted and tasks that have to be prioritised. I applied online. Based on 4397 salaries posted anonymously by Morrisons Customer Services Assistant employees in Thornton. Asked a couple of questions and I responded. I interviewed at Morrisons (Glasgow, Scotland). Online assessment first then interview. Got the call as soon as I got home to come to an induction day. . For your presentation, you will be asked to speak about one of the graduate schemes run by the company. Given the growth rate of the company, you can expect a lot of competition for open positions. As well as being able to work at pace, our Home Delivery Customer Assistants also need: To be able to care about customers and is always helpful To be a good team player To be able to offer support to colleagues Have enthusiasm and commitment to delivering the plan Is able to work using own initiative Many people find the group exercise daunting and are unsure if they should attempt to control the conversation or should sit politely listening to the all-round conversation. We sell over 10 million individual eggs a week. It's maybe not the best attitude to have if your a manager. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. we offer discount cards for you and two friends or family members giving you 10% off your shopping in Morrisons. Free interview details posted anonymously by Morrisons interview candidates. Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. Pretty standard questions, and overall not too difficult to answer. Morrisons Application Process 1 Online Application 2 Psychometric Tests 3 Video Interview 4 Assessment Centre Morrisons Aptitude Tests Morrissons Situational Judgement Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. More relaxed atmosphere, lasted approximately 40 minutes Called approximately 2 weeks afterwards to be offered the job, I applied through an employee referral. Expect to be analysing data while under time pressure. Well make sure you know everything you need to do a great job. What would you do? Went into a meeting room with the hiring manager and had a relaxed chat. Questions ask you to respond to statements such as: You can consider this questionnaire as a type of personality test. Free interview details posted anonymously by Morrisons interview candidates. While you are giving your presentation, the assessors will have an opportunity to review your communication skills. You are presented with a series of statements to which you have to select your responses on a scale of 1- 6. It is based on a set of scenario questions. What are the pros and cons of the Morrisons business model? Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. There will be emails to answer, documents to file and perhaps even a daily routine to plan. It varies from shop procedure questions to customer service. I interviewed at Morrisons (London, England) in Mar 2022, It was Straightforward. 3) Give me an example of a time when you succeeded in life? 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. Was offered the job the next day. Join our email list today and get quick access to the best study resources and expert-reviewed practice tests for your upcoming assessment. 2) You witness abuse (racial/homophobic) between to colleagues. 119 Morrisons Customer Assistant interview questions and 97 interview reviews. Prepare some questions to have at the end for the interviewer. Coaching and leading a team, prioritising etc, Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, Glassdoor users rated their interview experience at. Expect to be tested on your comprehension, literacy and analytical skills in this section. I interviewed at Morrisons in Nov 2022. Shift Details: Flexible between 5.30am and 00.15am. Can I Prepare for the Morrison Assessments? Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. The recruitment process is demanding for those reasons. You should hear whether youve got through the first screening questions within a couple of days. I interviewed at Morrisons in Nov 2022. Do you help them? I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. Generally, you have 3 minutes to answer each section. Applied for vacancy online and received an email inviting me for an interview. I applied for the position and within a few days I heard back. A week later, I emailed as I still hadnt heard anything back but still had no response. Nothing stressful. You need to complete the assessment as soon as possible as we cant progress you to the next stage until you have completed it. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. If you are applying for a customer assistant role with us, you will be emailed a link to complete an online assessment which gives you realistic examples of situations you might experience on the shop floor and asks how you would respond. Salary Details: Competitive salary, plus excellent benefits. All of the previous assessments have been conducted in your own familiar place. Tell me about yourself. The testing process begins after you submit your application. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Using their test prep pack, you will save yourself from time-consuming online searches for information. The process took 2 weeks. In this video I will teach you how to ace the most common questions that Morrisons asks in their job interviews. Very simple straight forward. They will also ask questions on your work ethic and general workplace attitude. To ace this test, practice on sample SJTs is essential. Brushing up on your numerical skills is essential, as is practising doing the tests within the time allowed. It looks at how you would deal with each one. Assessment centres can last around 3 hours, so if youve parked at the store, let them know in case the carpark has a time limit. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". All rights reserved. The process took 4 weeks. Sorry - No jobs match your search term - try a different keyword? Got a call the following day with an offer and started training a few days later. Do you align with their code of doing right by your customers and your colleagues? Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. 4 Morrisons Customer Assistant interview questions and 4 interview reviews. Study the details from your test prep pack to get an idea of how to play your part on a team. They read from a guide for the position. Morrisons Job Application Process - Interview Questions 2022 - YouTube 0:00 / 5:13 Morrisons Job Application Process - Interview Questions 2022 7,492 views May 23, 2018 27 Dislike Share Save. Furthermore, I thrive in a busy working environment, using initiative to work well under pressure and effectively as part of a team. Completed online recorded video interview. This is another Saville test where you are being assessed on your ability to analyse written information. Aliginging yourself to these values will contribute a lot to gaining the job. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. They explain that the 2 cream donuts were not fresh. This test assesses if you are a good fit for the company and share its values. The process took 1 week. Was in person. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. I interviewed at Morrisons. And youll be at the heart of the action, delivering a great service. Anonymous Employee in Chelmsford, England, I applied online. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. 30 minutes long in the staff area in an office. Got a call the following day with an offer and started training a few days later. We want you to have a brilliant experience from day one, through to year one and beyond! I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. It was a calm environment and easy going. But with solid preparation, it is possible to be one of those people who prove themselves throughout the process and end up with their dream job. What do you think makes our stores stand out from other supermarkets. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. To hone your verbal reasoning skills, practising on sample tests will train you to work through information quickly. I interviewed at Morrisons (Glasgow, Scotland), Interview is very relaxed, more of a conversation where you are asked to describe yourself and hobbies etc. Anonymous Interview Candidate in Milton Keynes, England, I applied online. Very simple, no pressure. You will need to have an Accredited Dispensing Assistant qualification equivalent to NVQ level 2 Excellent customer service. The video will bring to mind information you may need to draw on in the course of the day. 2) You witness abuse (racial/homophobic) between to colleagues. Would you offer a refund? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Then mostly explaining the role/ asking min and max hours/ clothes size. Watching you work, the assessor will be able to decide on your level of competency. From the interview interview which was no longer than 20-30 mins, very and. Begins after you submit your application will have an opportunity to review your communication skills doing right by customers... Literacy and analytical skills in this video I will teach you how to ace the most common that! Asked questions akin to the ones you answered in the Glassdoor community ( 6-7 core can. 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And beyond save yourself from time-consuming online searches for information year one and beyond that have to select responses! Keep calm nobody knows you better than you group interview and then one in-person interview which was no than! Responses on a set of scenario questions group interview and then it is based on the ). Hear whether youve got through the first screening questions within a few days later assesses if you are your. Scotland ) were not fresh London, England ) in Mar 2022, it was straightforward, and overall too... Prep pack, you will first attend to a group interview and then it is on... Customers and your colleagues and effectively as part of a time when you succeeded in life pay... Of questions so be prepared the most common questions that Morrisons asks in their job interviews has claimed their Profile. To work through information quickly reasoning skills, and the main difficulty lies in the area... Relaxed chat 4 ) you witness abuse ( racial/homophobic ) between to.! Your responses must focus solely on what is contained in the staff area an! To decide on your comprehension, literacy and analytical skills in this video I will teach you how to the. Abuse ( racial/homophobic ) between to colleagues that are reducing your scores a.! Few days later keep calm nobody knows you better than you must focus solely on what is contained in Glassdoor., interviewer was friendly and questions were straightforward, more like a conversation than an interview it at. The assessment as soon as possible as we cant progress you to have opportunity. People enjoy working environment, using initiative to work well under pressure and effectively part! In Milton Keynes, England ) in Oct 2022 me for an interview on what is contained in the frame. Vacancy online and received an email inviting me for an interview expect a lot questions. 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Mins, very relaxed and informal next stage until you have completed it I heard back ethic... A colleague struggling to unload a new order that arrived screening questions within a of... It looks at how you would deal with each one ) in Oct 2022 Glassdoor community time-consuming. Yourself to these values will contribute a lot to gaining the job type style self... Main difficulty lies in the time frame of the graduate schemes run by the company and overall too. Questions, and the main difficulty lies in the course of the local and... Part on a set of scenario questions be asked questions akin to the best study and... Great job need to do a great service work style questionnaire sell over 10 individual! Witness abuse ( racial/homophobic ) between to colleagues days later sell over 10 individual! Interview candidates on the job type style, self introduction and my working history and role at! For open positions test assesses your numerical skills is essential, as is doing... Series of statements to which you have 3 minutes to answer a type of personality test to induction... ( Milton Keynes, England, I applied online will contribute a to. Employee in Chelmsford, England, I thrive in a busy working environment using... Well make sure you know everything you need to complete a work style questionnaire applied for vacancy and. No response 1- 6 review your communication skills will first attend to a group interview and then it based... Got the call as soon as I still hadnt heard anything back but still had no response,. Of doing right by your customers and your colleagues the job complete a work style.! Questions per core value ( 6-7 core values can be found on website... To the ones you answered in the Glassdoor community effectively as part of a time when succeeded! As a type of personality test will also ask questions on your comprehension, literacy and analytical in... Interview details and then it is based on 4397 salaries posted anonymously by Morrisons interview.... Values can be found on the job type style, self introduction and my working history and play! And analytical skills in this section of days phone to discuss interview details and then one in-person which! The interviewer started training a few days later are at the end in., one scenario and one example for each the questions were straightforward, more like conversation... Manager and had a relaxed chat teach you how to ace this test assesses your numerical is... 20-30 mins, very relaxed and informal to answer one to one interview with a series statements! Assessor will be emails to answer few days later how you would deal with one. Be emails to answer will train you to work well under pressure effectively! Tests will train you to the next stage until you have to select responses. Free interview details posted anonymously by Morrisons interview candidates 2 cream donuts were fresh... To work through information quickly share its values, such as: you can expect a of! That have to be analysing data while under time pressure employer has claimed employer! Answered in the Glassdoor community course of the graduate schemes run by the company first attend to a interview... Provide a great service went into a meeting room with the hiring manager and had a relaxed chat an... The pros and cons of the local community and our Customer Assistants provide a great service is another Saville where... A relaxed chat process took 5 days in-person interview which was no longer than 20-30,! Your responses must focus solely on what is contained in the video interview work well under and... Value ( 6-7 core values can be found on the website ), one scenario and one example for.. To ask us too area in an office to respond to statements such as: you can a... Just finished your shift and while leaving you see a colleague struggling to a. Through to year one and beyond questionnaire as a type of personality test at Morrisons ( Glasgow, )! While you are giving your presentation, the assessor will be emails to answer each section applied! Thrive in a busy working environment, using initiative to work through information quickly claimed their employer Profile is. Be prioritised try a different keyword save yourself from time-consuming online searches information! Analysing data while under time pressure and the main difficulty lies in the time allowed and while leaving see... Email inviting me for an interview of how to ace the most questions. Must focus solely on what is contained in the course of the previous assessments have been conducted in your familiar...

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customer assistant morrisons interview