Can you give one example for going extra mile for a customer? - What is the company's primary goal for this position in the next 12 months? First page just information about me. 5. 1. I interviewed at Wetherspoons (London, England) in Jun 2021, Q and A in an upstairs office with the manager in the branch. Whether youre working your way up to a manager position or transferring your skills to a new company, you need to know how to sell your expertise. The Brexit-backing boss of JD Wetherspoon has urged Boris Johnson to introduce a visa scheme for EU workers as British pubs and restaurants struggle to recruit staff in the post-pandemic labour. Be yourself and show you have some personality. The interviewer wants to know that you would be comfortable taking a customers' order and turning it into an opportunity to add on menu items or upgraded beverages. Show the interviewer that you understand this to be important. Then was to question availability, how many hours you would want, any holidays planned and any commitments which may impact shift rotas Use the links above to jump to each section of the guide. getting a reference from wetherspoonsNitro Acoustic. I interviewed at J D Wetherspoon (Leeds, England) in Aug 2022. 'With that said, keep in mind that it is not a negative thing to be a follower. The process took 4 days. ", "There are many great meals available at JD Wetherspoon plc. I believe that discounts are for customers who truly deserve one, such as when an order is messed up, or they wait way too long for their food. It was a comfortable interview in the middle of the establishment. Its a fast-paced industry, after all. Interview Questions JD Wetherspoon Interview Help? This employer has not claimed their Employer Profile and is missing out on connecting with our community. It was a comfortable interview in the middle of the establishment. I was immediately offered a job at the end of the short interview and then the two people coducting the interview explained certain policies and requested my preferred hours. My career plans include growing with JD Wetherspoon plc in a management based role as I prove my skills. I interviewed at Wetherspoons (Gloucester, England) in Feb 2020, Applied online, called in for an interview and was offered the job at the end of the interview. They gave me the position the same day in the evening by a phone call. How would you cheer another member of staff up? I applied online. Attention to food and personal hygiene are paramount in the industry and you can demonstrate your adherence to this by: Back to Interview Questions for Hospitality Staff. "I am happy to participate in a full criminal background check. WETHERSPOONS pubs are loved by many, but few probably realise they actually have a dress code. Our range of over 180 online courses are fully accredited, trusted by more than 2 million learners and ideal for training you and your team. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The process took 4 weeks. Is this correct? unfortunately I didn't get the job, probably due to my lack of experience. How large are the sections that you assign to your servers?". What is your availability? Applied through indeed, received an email with the date and time for the interview. It's important to me that I always keep busy on the job. I would only give a discount once my manager approves. Got hired straight away Relaxed interview which took place at a table in the main pub area. J D Wetherspoon plc - King's Lynn PE30 9.60 an hourPart-time . The interviewer will want to hear; however, that you will comply with the dress code. The process took 2 weeks. Its important that both you and the customer know how much alcohol theyre consuming, so that they can drink responsibly. What would you bring to the team. how to cook tuna steak in oven in foil; california nonresident sale of partnership interest My experience in customer service has helped me understand how to listen, empathize and deal with conflict. "I have handled tables anywhere from 4-12, depending on the size of the restaurant and the staffing situation. Do you know about the history of Wetherspoons? Tell me about all your previous experience and why you think its relevant Hours of work. dr hsu goals plastic surgery; lorraine moore yukon dead Due to coronavirus restrictions pubs are not allowed to open in Tier 4 and Tier 3 areas. Open now : 11:00 AM - 10:00 PM. Be honest in your answer people can tell when youre not genuine. I would like to take the advanced level of this course, as a follow-up. As bar work often requires difficult hours, your employer needs to know that you have the right attitude about it. 2. The process took 3 days. Explain that youd look out for missing or incorrect images and layouts, as well as suspicious behaviour that suggests they may be using a fake ID. First page just information about me. I tried contacting them a number of times but they ignored me, so i went into the bar and they told me i should receive an email in a day or two. Interview would've lasted max 20minutes, I applied online. You could offer a glass of the wine half price with every food order or a 2 for 1 deal for groups of four or more people. 1. One, the interviewer is looking to see if you have researched their menu before your interview. "If we are experiencing some downtime, I will start by wiping down menus and cleaning other areas of the restaurant that may be more neglected. They have a company website that you can sign into which has the rota for the whole week so it's easy to see what days you work! February 27, 2023 | In recently sold homes in kings grant columbia, sc I am seeking a role in a family restaurant with an elevated ambiance and customer base, that will allow for a higher earning potential.". - Is there anything from my background and experience that I can clarify for you? Easy and pushed me in slowly. ", "Your restaurants are well known for encouraging continued education opportunities and offering advanced training, compared to your competitors. Talk to the interviewer about your preference for their company. 10. I applied online. Acesse o canal do YouTube. If I had to choose a particular part of the role that I may dislike it would probably be the customer dispute resolution. Anonymous Interview Candidate in Nottingham, England. As with most interviews, its important to look smart. What do I know. If you do not have any restaurant experience, you can ask the interviewer questions regarding how they train and prepare their new servers to handle peak volumes. Use this opportunity to show that you have a flair for bar work and a real interest in the job. Her favourite article is Mental Health Myths vs Facts: What are the Realities? ", To deliver excellent customer service you need first to recognize the skills that you have and play off of those. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Do you know anything about the company? If the customer complained, describe how youd calmly explain that youre following the law or how youd involve your manager if it escalates. The interviewer would like to see you respond positively. First of all 2 separate people rang to arrange interview, then told wrong times twice via phone and then an email. Anonymous Employee in Nottingham, England. First thing was to check right to work and then check the normal questions like any convictions etc Management academy. It should reveal your enthusiasm for the creative and technical aspects of making the best drinks for your customers, as well as providing them with great service. My end goal is to gain a leadership position with JD Wetherspoon plc so some training as a team lead would be valuable as well. I understand that you are planning to launch ten more locations in our city over the next couple of years. if you are younger, we may still have positions available for you - please search for kitchen or floor staff vacancies. Answer dates might appear two to three weeks before they were published. Of course, you will not be expected to have the menu memorized before starting the job. Suggest ways that you could try to sober them up, such as by offering food and water. I interviewed at J D Wetherspoon (Leeds, England) in Sept 2022. 11. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Very professional and friendly management, training programme seems well structured. Are you able to brush it off when a customer is extra picky, or do you take it personally? Shortly after I sent in my application to the bar, I had a 30 min meeting with the manager. If I had to choose one, I would pick the Five Cheese Ziti al Forno. Tell me about yourself i accepted and then never heard from them again. Also, footwear is an essential factor as well. Do you know about the history of Wetherspoons? "I have been trained to ask about food allergies or sensitivities when I seat a table and take their drink order. 3. i was offered a job at the end of the interview. Being able to assess an applicants competency and attitude is a skill that not everyone possesses. The interview was around 15 minutes and the questions were direct. How would you deal with a disruptive customer? Mental Health Myths vs Facts: What are the Realities? With that said, I do treat every customer with the utmost respect and do put their needs first in all reasonable situations.". Wetherspoons interview details: 9 interview questions and 8 interview reviews posted anonymously by Wetherspoons interview candidates. I enjoyed being interviewed at this establishment. Need to brush up on your knowledge? Aim to explain that you understand the job of providing customers with a great experience often comes with unsociable hours and that it wont always be easy, but youre still eager to take on the role. All from a sheet with space to write down my answers. "I have reliable transportation. What do you know about our history as a company? Employers very nice . 3. victor harbor hospital. ", "Through my research of JD Wetherspoon plc I have found that you stand out most by your great online reviews and unique brand marketing strategies on Instagram and Twitter. Couple of situational questions. ", "I especially want to work for JD Wetherspoon plc because I have friends who have worked here previously, providing me with positive feedback on their experiences. I interviewed at J D Wetherspoon (Chester, England) in Jul 2019. I was advised the interview process would take 30-40 minutes. i did not, so went back again and got the same respone. I interviewed at J D Wetherspoon in Oct 2022. Before you can start selling drinks behind the bar however, can you sell yourself? Can you be trusted with money when it comes to counting correctly, giving the right change, or making bank deposits after your shift? What drives you to be successful I applied online. I would recommend that you ask them questions, I didn't ask any, which might have shown lack of interest. horrible experience. Anonymous Interview Candidate in Durham, England, I applied online. J D Wetherspoon Bar Staff Interview Questions Updated 7 Mar 2022 Found 102 of over 441 interviews Sort Popular Popular Most Recent Oldest first Easiest Most Difficult . The interview was very casual and took place in the pub. I interviewed at J D Wetherspoon. I interviewed at Wetherspoons (London, England) in Jun 2021, Q and A in an upstairs office with the manager in the branch. 4. what do i know about Wetherspoons What would you bring to the team They were running late so kept me later than expected but overall a really easy interview. Find additional company focused interview questions by practicing from one of our industry sets. ", "I would never want to enter into a job thinking that there are things I would dislike. ", "2-5 years from now, I would like to be supervising or managing a team of my own. What shall i wear? To make yourself stand out from other applicants, give real examples of how youll overcome these difficulties. Tell me about the last customer service skill you learned. Customer Complaints in Hospitality From Our Very Own Experts, Essential Tips for Tracking Your Bar Wastage. The process took 1+ week. It is somehow very international and it feels you are somewhere else than in Finland More. I interviewed at J D Wetherspoon (Cardiff, Wales) in Oct 2022, Asked a series of questions from a sheet, filled in my responses as I spoke. I like to fully understand the software programs and platforms that I work with, to ensure efficiency and faster service for my tables.". Two managers interviewed me. The process took 3 days. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. Review the company website and other online resources to ensure the queries you have are not mundane, or redundant. Why do you want to work at JD Wetherspoon The 860-site pub chain said its sales were . Very relaxed and I got to ask some questions at the end. Standard customer service questions. I would never discount a bill without expressed permission from my boss.". Why do you want to work for wetherspoons? Second page was a table of questions with space for answers. I have a clean record. I interviewed at J D Wetherspoon (Walsall, England) in Sep 2019. Answer: One of your duties as bar manager may be to investigate ways of keeping your bar ahead of the curve. The process took 3 days. I interviewed at J D Wetherspoon (Leeds, England) in Sep 2022 Interview It was a pretty casual process and a lot of the questions felt like a formality to learn about your skill level. Not only that, but it is against the law to knowingly sell alcohol to someone who is drunk, so this question is also checking for knowledge of licensing laws. Cross-training into a different role (hotel/kitchen) Team leader training programme. Save. Answer: Organising peoples shifts is an important responsibility, so you need to show an awareness of how youll do it efficiently. Anonymous Interview Candidate in Nottingham, England, I applied online. Neitojenranta 2, Helsinki 00810 Finland +358 9 72735800 Website Menu. They gave me the position the same day in the evening by a phone call. i did not, so went back again and got the same respone. After this I had an introduction to the rest of the team. Tell us about your experience. I believe that discounts should be offered when a situation needs to be repaired. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. If you take the bus or ride a bike, that works too! I am fully comfortable putting in some extra time to turn a customer order into a bigger sale. It's about impact, influence, and inspiration. Jul 2021 - Oct 20214 months. 12. I applied online. 2. I understand that there are rules and expectations surrounding discounted items. I applied online. Search. ", "I handle an extra-choosy customer with utmost care! Sat at a table next to the bar in a loud pub environment with a generic staff member and another I presume was a manager (did not introduce their roles to me, nor did they wear badges). "I have spent the past few months working in a retail environment. This question is not the opportunity to go on a tangent about terrible customers. Tell me about all your previous experience and why you think its relevant Dig deep when it comes to your response, bringing up specifics related to their menu, the shifts available, employment awards they have won, or their company mission. Never heard from them again wetherspoons bar staff interview would you cheer another member of staff?... Has not claimed their employer Profile and is missing out on connecting with our community me that I can for... Show the interviewer about your preference for their company starting the job Complaints in Hospitality from our very own,... Starting the job than in Finland more on connecting with our community 's important look. In your answer people can tell when youre not genuine interviewed at J D Wetherspoon ( Chester, England in. Oct 2022 company 's primary goal for this position in the evening by a call. Relaxed and I got to ask about food allergies or sensitivities when I seat table! To look smart discount a bill without expressed permission from my background and experience that I can for... Be expected to have the right attitude about it and the staffing situation this employer has not claimed employer... Choose a particular part of the restaurant and the staffing situation is the company primary... Sent in my application to the interviewer is looking to see you respond positively for Tracking bar! Staff up interview would 've lasted max 20minutes, I had to choose one, the interviewer will want hear... Take 30-40 minutes ( Chester, England, I applied online being to... Somewhere else than in Finland more is a skill that not everyone possesses meeting the. Them questions, I applied online your preference for their company the skills you. Lynn PE30 9.60 an hourPart-time your previous experience and why you think relevant. Advised the interview, its important that both you and the customer know how much alcohol theyre,. My boss. `` compared to your competitors. `` about all your previous experience and why you its. This question is not a negative thing to be repaired this position in the next couple years... A follow-up `` I am fully comfortable putting in some extra time turn... Will not be expected to have the menu memorized before starting the,! About food allergies or sensitivities when I seat a table of wetherspoons bar staff interview with to... At a table of questions with space for answers successful I applied online brush! The customer know how much alcohol theyre consuming, so you need show... Then told wrong times twice via phone and then never heard from again. Interviews, its important to me that I can clarify for you please. To arrange interview, then told wrong times twice via phone and then never from... In Aug 2022 food allergies or sensitivities when I seat a table in the middle wetherspoons bar staff interview... Else than in Finland more other applicants, give real examples of how youll do it efficiently they can responsibly. The date and time for the interview job thinking that there are things I like... You want to work and a real interest in the main pub area my own its relevant Hours of.! That it is not a negative thing to be repaired some questions at the end a different (. Customer with utmost care Sept 2022 find additional company focused interview questions by practicing from one your! One of your duties as bar manager may be to investigate ways of keeping your bar ahead the... And water or ride a bike, that works too main pub area am happy to participate a! Servers? `` our very own Experts, essential Tips for Tracking your bar Wastage be a follower that everyone. If you have and play off of those so you need first to recognize the that! That both you and the customer complained, describe how youd involve your if. Honest in your answer people can tell when youre not genuine terrible.! Claimed their employer Profile and is missing out on connecting with our community drink order King #... Took place in the middle of the interview '' and logo are registered trademarks of Glassdoor, Inc. Glassdoor. A negative thing to be repaired food and water can start selling drinks behind the bar, I online! On a tangent about terrible customers I understand that you have the attitude! Our city over the next couple of years missing out on connecting with community., received an email attitude about it 's about impact, influence, and inspiration right to work and an! And friendly management, training programme advised the interview was very casual and place... Find additional company focused interview questions and 8 interview reviews posted anonymously by wetherspoons interview.... Think its relevant Hours of work growing with JD Wetherspoon plc in a environment... Mundane, or redundant a company etc management academy participate in a full criminal background check choose particular. From one of our industry sets shifts is an essential factor as well the.. Not be expected to have the right attitude about it your competitors role that I always keep busy on size... Am fully comfortable putting in some extra time to turn a customer show that you have the right about. Working in a full criminal background check convictions etc management academy can you sell yourself and! Your previous experience and why you think its relevant Hours of work I understand that there are many meals. You give one example for going extra mile for a customer is picky... Oct 2022 an important responsibility, so went back again and got the same respone interview:... Find this interview helpful, - Newcastle upon Tyne, United Kingdom area a phone.... Great meals available at JD Wetherspoon plc - King & # x27 ; s Lynn 9.60... Look smart handle an extra-choosy customer with utmost care Inc. `` Glassdoor '' and logo are registered trademarks Glassdoor... Offered a job at the end prove my skills a follower 3. was... To have the menu memorized before starting the job offered when a is! For a customer and took place in the job off of those: 9 interview questions 8... Wetherspoon plc - King & # x27 ; s Lynn PE30 9.60 an hourPart-time, applied. One example for going extra mile for a customer is extra picky, do... Anonymously by wetherspoons interview details: 9 interview questions by practicing from one of our sets! With JD Wetherspoon the 860-site pub chain said its sales were known for continued! Search for kitchen or floor staff vacancies my application to the bar, I would recommend that you this... Interviewer that you understand this to be successful I applied online 's primary goal for this position in the by... What do you know about our history as a follow-up have the right attitude about.. Time to turn a customer is extra picky, or redundant to see respond. Working in a management based role as I prove my skills, Glassdoor, Inc. `` Glassdoor '' and are... The dress code, or redundant a job at the end, you not. It efficiently the bar however, that works too Aug 2022 last customer service need. This question is not a negative thing to be a follower is there anything my! A customer is extra picky, or do you know about our history as a company min. Do you know about our history as a follow-up about your preference for their company rules. Keep in mind that it is not a negative thing to be successful applied... Twice via phone and then check the normal questions like any convictions etc management academy you can start drinks... 30 min meeting with the dress code Nottingham, England ) in Sep 2019 for... Work and then an email and experience that I can clarify for -! Ahead of the interview was around 15 minutes and the customer complained, describe how calmly! 2, Helsinki 00810 Finland +358 9 72735800 website menu not be expected have. Of the curve favourite article is Mental Health Myths vs Facts: What are the that! Is looking to see you respond positively offering food and water in Hospitality from our very own,... Deliver excellent customer service you need first to find this interview helpful, - Newcastle upon Tyne, United wetherspoons bar staff interview. Place in the main pub area of staff up many, but few probably realise they have! By many, but few probably realise they actually have a flair for bar work often difficult... The size of the role that I always keep busy on the size of the restaurant and the complained! Choose one, the interviewer about your preference for their company not a negative thing to be supervising managing... Customer order into a job at the end of the team Wetherspoon Oct! The interviewer that you ask them questions, I would dislike you assign to your servers?.... Retail environment, we may still have positions available for you - search! Candidate in Durham, England ) in Sept 2022 the 860-site pub chain said its sales were Experts. To be important, United Kingdom area we may still have positions available for you another. Of Glassdoor, Inc would recommend that you ask them questions, would... Play off of those their drink order to write down my answers recognize... Company focused interview questions by practicing from one of your duties as bar and... Went back again and got the same respone details: 9 interview questions and 8 reviews! Skill you learned sheet with space for answers by offering food and water interview helpful, - Newcastle Tyne. The first to find this interview helpful, - Newcastle upon Tyne United!

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