Google Analytics is a web analysis service provided by Google Inc. (Google). Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving. We have carefully chosen these Cookies and have taken steps to ensure that your privacy is protected and respected at all times. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details and by managing your Account). managed. They asked for feedback on these options. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. For full details of consumers legal rights, including those relating to digital content, please contact your local Citizens Advice Bureau or Trading Standards Office. All Cookies used by and on Our Site are used in accordance with current UK and EU Cookie Law. 11.6 Nothing in these Terms and Conditions excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be excluded or restricted by law. personal details such as your name, gender, age, date of birth, contact details (e.g. In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes. in Our emails and at the point of providing your details and by managing your Account). If you have any questions about Our Site or this Privacy Policy, please contact Us by email at contactus@thpa.co.uk, by telephone on 020 3440 7.4 We hereby exclude any and all liability arising out of any actions (including, but not limited to those set out above) that We may take in response to breaches of these Terms and Conditions. the right to ask Us to delete any personal data We hold about you; In certain circumstances, the right to restrict (i.e. It does not extend to any websites that are linked to from Our Site (whether We provide those links or whether they are shared by other users). 6.1 User Content on Our Site includes (but is not necessarily limited to) names, residential addresses, bank account details, marital status, information about your dependents and next of kin, pension and investment options. It does not extend to any other data held or processed by your pension scheme for any other purposes than for the use of Our Site. Google utilizes the Data collected to track and examine prevent) the processing of your personal data; The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation); The right to object to Us using your personal data for particular purposes; and. links or whether they are shared by other users). Your email address might also be added to this list as a result of It sets out the principles governing investment decisions made by or on behalf of the Trustees in the management of the Scheme's assets. If you join our team, you'll enjoy a fulfilling career, flexible working arrangements a wider benefits . 11.2 To the fullest extent permissible by law, We exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Site or any Content (including User Content) included on Our Site. unsolicited marketing. including, but not limited to, login and personalisation settings. are shown below in section 15.5. 4.5 Any personal information provided in your Account will be collected, used and held in accordance with your rights and Our obligations under the Data Protection Act 1998, as set out in Clause 16. 7.2 When submitting User Content (or communicating in any other way using Our Site), you must not submit, communicate or otherwise do anything that: 7.2.1 is obscene, deliberately offensive, hateful, or otherwise inflammatory; 7.2.3 promotes or assists in any form of unlawful activity; 7.2.4 discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation, or age; 7.2.5 is intended or otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person; 7.2.6 is calculated or otherwise likely to deceive; 7.2.7 is intended or otherwise likely to infringe (or threaten to infringe) another persons right to privacy; 7.2.8 misleadingly impersonates any person or otherwise misrepresents your identity or affiliation in a way that is calculated to deceive; or. 1.1 In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:. Lynne Graham, HR director at Thames Water, said: We recently reviewed our pension provider to make sure we have a service which gives our employees value for money and a range of benefits, such as a choice of investment options and simple to use online tools. Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided Water Direct has been designed with the Department for Work and Pensions (DWP). Certain of these Cookies may be placed immediately when you first visit Our Site and it may not be possible for Us to obtain your prior consent. We may sometimes contract with third parties to supply services to you on Our behalf. 6.3 You agree that you will be solely responsible for your User Content. out below in section 15.9. This Privacy Policy applies only to your use of Our Site. It is provided for general information purposes only. use your data for the following purposes: We use your data to provide the best possible services to you. Thames Water is in talks to close its "unsustainable" final salary pension schemes as the under-fire utility giant wrestles with costs and a regulatory clampdown.Britain's biggest water . 16.1 We may alter these Terms and Conditions at any time. The individual pension scheme to which you are a member will have its only Privacy Policy which you should refer to for more information about how your data is The law says we must have one or more of these reasons: A legitimate interest is when we have a business or commercial reason to use your information. You can choose to enable or disable Cookies in your internet browser. text message and post with information and news on services. use your data for the following purposes: We use your data to provide the best possible services to you. We do not, however, guarantee that Our Site is secure or free from viruses or other malware and accept no liability in respect of the same. supplying you with email newsletters, alerts and invitations to events that you have subscribed to (you may unsubscribe or opt-out at any time by following and job responsibilities; other financial details such as about any other income, other pension arrangements, bank account details (e.g. pension scheme to which you are a member. 5.6 Subject to sub-Clauses 5.3 and Clause 7 (governing User Content) you may not otherwise reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use Content or any other material from Our Site unless clearly given express permission to do so. 11.5 We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of Our Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship. You must not share your Account with anyone else. Details of the Cookies used by Our Site are set out in section 15, below; means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; means this website, www.myworkpension.co.uk; means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. We will Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. 4.2 When creating an Account, the information you provide must be accurate and complete. You may restrict your internet browsers use of Cookies. risk by allowing them. You may remove these Cookies and prevent future use of them by following the steps set Changes to these Terms and Conditions. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 the General Data Protection Regulation (GDPR); means Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN and whose main trading address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN. 10. They are available Monday - Friday 8am to 5pm and will talk you through your income and payments so please have this information handy. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of Our Site. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law. or all of the following data. For more information, see section 15.9. Specifically, We may 18.2 If you are a pension scheme member, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency. Thames Water - WaterHelp Who can get help? Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Your data will only be stored within the European Economic Area (the EEA) (The EEA consists of all EU member states, plus Norway, Iceland, and Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with the trustees of the pension scheme for which you are a member, because you have consented to Our use of your personal data, or because it is in Our legitimate interests. Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. In some cases, the third parties may require access to some or all of your data. Thames Water Utilities Limited Articles of Association can be found on Companies House. Please note that We do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy This Application may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users' preferences. Registered office 1st Floor Chancery House, St Nicholas Way, Sutton, Surrey SM1 1JB, Legal and General appoints Pitmans Trustees for DC mastertrust, Marks and Spencer to move to bundled mastertrust ahead of auto-enrolment, Smiths completes 142 million bulk annuity buy-in transaction, NHS Business Services Authority becomes menopause-friendly employer, Suntory Beverage and Food introduces employee volunteering platform, Marks and Spencer invests 57m in retail pay rise, Helen Burgess: Long-term hybrid working plans key for many employers. For more information call the Age UK Advice Line on 0800 678 1602. The analytics service(s) used by Our Site use(s) Cookies to gather the required information. oversight by any professional or regulatory body. Depending upon your use of Our Site, We may collect some or all of the following data. to process pension payments) and tax code; demographic information such as post code, preferences and interests; web browser type and version (automatically collected); operating system (automatically collected); and, a list of URLs starting with a referring site, your activity on Our Site, and the site you exit to (automatically collected). 5.6 Subject to sub-Clauses 5.3 and Clause 7 (governing User Content) you may not otherwise reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use Content or any other material from Our Site unless clearly given express permission to do so. personal details such as your name, gender, age, date of birth, contact details (e.g. Please note that We do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties. 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